google login hanging on from joomla new page

Hello Yong,

Thank you for reaching out.

The issue you’re experiencing could be related to a browser configuration, cache, or third-party extension conflict. Here are some steps to help resolve the issue:

1. Clear Browser Cache and Cookies

   • Clear your browser's cache and cookies to ensure no old data is causing the redirection issue.

2. Use a Different Browser

   • Try accessing the Joomla Nicepage editor using a different browser to rule out any browser-specific issues.

3. Disable Browser Extensions

   • Temporarily disable any browser extensions, as some might interfere with the login or redirect process.

4. Check Joomla/Nicepage Version

   • Ensure that both your Joomla CMS and Nicepage extension are updated to the latest versions.

5. Review Redirect Settings

   • Check Joomla's Global Configuration under the "Site" tab to confirm that no incorrect redirects are set up.

6. Internet Connectivity

   • Ensure your internet connection is stable while performing this operation.

If none of the above steps resolve the issue, reset the password and use the direct sign in method without google authentication and see if that helps.

We’ll do our best to assist further!
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

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