Can not login

Hello Jasper,

we are sorry about this issue.

1. Can you please provide your default browser.
2. Do you have Google Chrome installed on your computer?
   ...................................................
   Sincerely,
   Alex
   Nicepage Support Team

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I did not have Google Crome installed. After installing it the login feature works.

Thank you very much for the support. I do want to leave here that I really like Nicepage.!

Greetings,

Jasper

Jasper,

please try the following steps:

rename the folder
/Users/_user_name_/Library/Application Support/Nicepage
restart Nicepage and log in again.

Does the issue continue?

...................................................
Sincerely,
Alex
Nicepage Support Team

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It was fixed after installing Google Chrome. I was using safari before.

Hi Jasper,

We glad that you solve this issue. In general, the login should work without Chrome. Our developers will check this issue. In the meantime please keep Chrome.

Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hey, I am also facing the same issue. I am using google chrome and yet unable to login.

Hi,

Please create a separate private topic explaining the issue. If there is any error message, attach a screenshot of it.

...................................................
Sincerely,
Hella
Nicepage Support Team

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facing same issue. unable to log in even if google chrom is installed

Hi,

adavatiya, please create a new private case https://nicepage.com/Forum/Topic/Create and provide a video that demonstrates all your actions.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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