Bug in change menu Icon

jjhypnotist
7 Posts
jjhypnotist posted this 08 September 2018
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There is a bug in the change menu Icon dropdown menu. it does not scroll correctly then will freeze the program momentarily.

There is a bug in the change menu Icon dropdown menu. it does not scroll correctly then will freeze the program momentarily.
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Support Team
Support Team posted this 10 September 2018

jjhypnotist,

Could you please explain the issue with scrolling in more details?
I've checked this dialog and the scroll works as it should on my side.
Please note that Nicepage loads these icons from Flaticon. These icons are not included into the Nicepage application. Therefore some problems with this dialog may be related to connection to this service.

Thank you,
Olivia

jjhypnotist, Could you please explain the issue with scrolling in more details? I've checked this dialog and the scroll works as it should on my side. Please note that Nicepage loads these icons from Flaticon. These icons are not included into the Nicepage application. Therefore some problems with this dialog may be related to connection to this service. Thank you, Olivia
jjhypnotist
7 Posts
jjhypnotist posted this 10 September 2018

Clicking open the change menu Icon brings up a list of different icons. For some reason you can scroll sideways and the menu freezes the entire program for upwards of 30 seconds.

Clicking open the change menu Icon brings up a list of different icons. For some reason you can scroll sideways and the menu freezes the entire program for upwards of 30 seconds.
Support Team
Support Team posted this 10 September 2018

jjhypnotist,

Does the problem happen always or only sometimes?
We tried on a few computers and everything is ok.

Thank you,
Olivia

jjhypnotist, Does the problem happen always or only sometimes? We tried on a few computers and everything is ok. Thank you, Olivia
jjhypnotist
7 Posts
jjhypnotist posted this 10 September 2018

Consistently. Sent a screen shot. Place nicepage into tablet view and then pull up the menu icon and it will scroll up down and sideways then if sideways freezes the program

Consistently. Sent a screen shot. Place nicepage into tablet view and then pull up the menu icon and it will scroll up down and sideways then if sideways freezes the program
Support Team
Support Team posted this 12 September 2018

Hi Justin,

We tried a few more times on different computers but no luck. This dialog works as it should on our side.
Unfortunately, it is difficult to solve the problem which we cannot reproduce. We'll pay more attention to this dialog in the future. If the situation worsens on your side, please let us know.

Thank you,
Olivia

Hi Justin, We tried a few more times on different computers but no luck. This dialog works as it should on our side. Unfortunately, it is difficult to solve the problem which we cannot reproduce. We'll pay more attention to this dialog in the future. If the situation worsens on your side, please let us know. Thank you, Olivia
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