Custom Domain in Bussiness plan

trinitycube0707
2 Posts
trinitycube0707 posted this 27 August 2024
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Hello,
I have purchased a bussiness plan for my website. I tried to connect my own domain name, changed the IP to the one needed in DNS. It says that the connection is ok. But on the https://trinitycube.com.ua/ I can't see my website still. Only on https://trinitycube.nicepage.io/
Can you help me setup it right please?

Hello, I have purchased a bussiness plan for my website. I tried to connect my own domain name, changed the IP to the one needed in DNS. It says that the connection is ok. But on the https://trinitycube.com.ua/ I can't see my website still. Only on https://trinitycube.nicepage.io/ Can you help me setup it right please?
custom-domain domain-name
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Support Team
Support Team posted this 27 August 2024

Hi,

When I open your site link it says that the connection is not private, but if I select to proceed further it opens the same site as on our hosting. Please check that you have added the WWW a-record also in your domain settings as explained in this article:
https://nicepage.com/doc/1293/custom-domain

If you have done everything correctly, then please wait for up to 72 hours while the settings are applied and then the security connection should be applied and site should be opened fine. Let me know if this does not work.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, When I open your site link it says that the connection is not private, but if I select to proceed further it opens the same site as on our hosting. Please check that you have added the WWW a-record also in your domain settings as explained in this article: https://nicepage.com/doc/1293/custom-domain If you have done everything correctly, then please wait for up to 72 hours while the settings are applied and then the security connection should be applied and site should be opened fine. Let me know if this does not work. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
trinitycube0707
2 Posts
trinitycube0707 posted this 29 August 2024

Thank you! The webpage works now, but like you mentioned it's not secure. I removes all the AAAA records and made all A recods with the same ip. Do you know why it may be not working?

Thank you! The webpage works now, but like you mentioned it's not secure. I removes all the AAAA records and made all A recods with the same ip. Do you know why it may be not working?
Screenshot-2024-08-29-155741.png
Support Team
Support Team posted this 29 August 2024

Hi,

Please remove the last record, there should be only two of them. Then wait a bit and check once again, as I have mentioned before, the correct assigning of the SSL certificate may take up to 72 hours.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please remove the last record, there should be only two of them. Then wait a bit and check once again, as I have mentioned before, the correct assigning of the SSL certificate may take up to 72 hours. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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