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problem verifying email

mohammedsaad.2274
2 Posts
mohammedsaad.2274 posted this 2 weeks ago
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Hello, i added a simple contact us block in my nice page app, iam trying to submit the message sent to my email, when i use a normal email like gmail,outtlook it works fine , but when i try to add my custom email associated with my domain i don't receive a mail , i checked that it's working i sent few mails to myself and its working fine , i checked if there's any blocked site i ran through all the settings in my mail still can't find a solution, any ideas?

Hello, i added a simple contact us block in my nice page app, iam trying to submit the message sent to my email, when i use a normal email like gmail,outtlook it works fine , but when i try to add my custom email associated with my domain i don't receive a mail , i checked that it's working i sent few mails to myself and its working fine , i checked if there's any blocked site i ran through all the settings in my mail still can't find a solution, any ideas?
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Support Team
Support Team posted this 3 days ago

Hello,

Please create a new ticket with your question and attach the zipped project folder of this site with new email added to check the form from our side.
The project folder is created by the application and stored in your main Nicepage folder.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hello, Please create a new ticket with your question and attach the zipped **project folder** of this site with new email added to check the form from our side. The project folder is created by the application and stored in your main Nicepage folder. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
SignatureWeb
5 Posts
SignatureWeb posted this 3 days ago

I am having this same issue, so I'm responding in this thread.

I have saved my site in NP app, but I have not published it. When I try to add a clients email address, which is who needs to receive the form submissions, I get the "Enter a valid email address" flag. And it will not send the verification email.

I tried choosing a different method, ie send with PHP, and deleting the email method. Then I saved the site again. I went back to the email submit to method. It still flags it as an invalid email address and will not let me verify it.

I have multiple sites that I am unable to verify my clients email address for the form submissions. So this is very important for me to resolve.

Thank you

I am having this same issue, so I'm responding in this thread. I have saved my site in NP app, but I have not published it. When I try to add a clients email address, which is who needs to receive the form submissions, I get the "Enter a valid email address" flag. And it will not send the verification email. I tried choosing a different method, ie send with PHP, and deleting the email method. Then I saved the site again. I went back to the email submit to method. It still flags it as an invalid email address and will not let me verify it. I have multiple sites that I am unable to verify my clients email address for the form submissions. So this is very important for me to resolve. Thank you
Support Team
Support Team posted this 2 weeks ago

Hello,

Have you already saved and published your site with your account email address?
If so, you need to select another submit option like send email with PHP, save the project, after select Email submit again and insert your new email address to receive form submissions and press verify.

Let us know.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, Have you already saved and published your site with your account email address? If so, you need to select another submit option like send email with PHP, save the project, after select Email submit again and insert your new email address to receive form submissions and press verify. Let us know. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mohammedsaad.2274
2 Posts
mohammedsaad.2274 posted this 2 weeks ago

please try to send it manually the email i wanna activate it is " info@taha-group.com "

please try to send it manually the email i wanna activate it is " info@taha-group.com "
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