Nicepage desktop not working

Jordan Webmaster
13 Posts
Jordan Webmaster posted this 24 April 2024
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Nicepage desktop not working and get blank screen.

My windows is 7 and in a very good status.

Nicepage working fine for many years ago with me.
But today, it lounched correctely and after 3-5 seconds it get a blank screen... see this screenshot
http://prntscr.com/RVerzMAkEu65

Nicepage desktop not working and get blank screen. My windows is 7 and in a very good status. Nicepage working fine for many years ago with me. But today, it lounched correctely and after 3-5 seconds it get a blank screen... see this screenshot http://prntscr.com/RVerzMAkEu65
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Support Team
Support Team posted this 24 April 2024

Hello Jordan,

Please let us know if you have pressed to update the application to 6.8 version.
We have already informed that we discontinue support of Windows 7 and 8 support in the Desktop applications - https://nicepage.com/doc/498029/application-performance-boost
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Jordan, Please let us know if you have pressed to update the application to 6.8 version. We have already informed that we discontinue support of Windows 7 and 8 support in the Desktop applications - https://nicepage.com/doc/498029/application-performance-boost ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Jordan Webmaster
13 Posts
Jordan Webmaster posted this 24 April 2024

I know that you discontinue support of Windows 7. so i didnt update my version..
does it mean that the my current version will no longer work on windows 7?

I know that you discontinue support of Windows 7. so i didnt update my version.. does it mean that the my current version will no longer work on windows 7?
Support Team
Support Team posted this 25 April 2024

Jordan,

6.7 will continue to work with all premium features.

...................................................
Sincerely,
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Jordan, 6.7 will continue to work with all premium features. ................................................... Sincerely, Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 25 April 2024

Hello Jordan,

Please let us know if your application version 6.7 is working ok or if you have any issues with it.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Jordan, Please let us know if your application version 6.7 is working ok or if you have any issues with it. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Jordan Webmaster
13 Posts
Jordan Webmaster posted this 25 April 2024

it works only for 5 seconds so i can see the home page of the application but after the first action i make it return to blank screen like this http://prntscr.com/z8Wc6V9aWrMn

it works only for 5 seconds so i can see the home page of the application but after the first action i make it return to blank screen like this http://prntscr.com/z8Wc6V9aWrMn
Support Team
Support Team posted this 25 April 2024

Hello Jordan,

Please copy all your projects and project folder to another drive, make sure you have them all saved as projects, after uninstalling the application and download the new exe file from here to install again https://nicepage.com/User/app/downloads

Let us know your results.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Jordan, Please copy all your projects and project folder to another drive, make sure you have them all saved as projects, after uninstalling the application and download the new exe file from here to install again https://nicepage.com/User/app/downloads Let us know your results. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Jordan Webmaster
13 Posts
Jordan Webmaster posted this 25 April 2024

How can i do that, what is the location path of this drive, and is that enough to make a full copy of all my sites ....?

How can i do that, what is the location path of this drive, and is that enough to make a full copy of all my sites ....?
Support Team
Support Team posted this 25 April 2024

Hello

You could have checked your project location under Preferences with the desktop application if it launches, usually, the path is the same, see the example:

preferences1.png

You will need to copy the folders of the stored folder or just the whole Nicepage folder and do not delete the original.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello You could have checked your project location under Preferences with the desktop application if it launches, usually, the path is the same, see the example: !preferences1.png! You will need to copy the folders of the stored folder or just the whole Nicepage folder and do not delete the original. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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