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Nicepage desktop doesnot launch after Mac OS update to 14.4.1 (23E224)

OlivierG
5 Posts
OlivierG posted this 03 April 2024
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Good morning,
I updated my Mac this morning to 14.4.1 (23E224) and nice page desktop would not launch. I have tried to uninstall, reboot and reinstall but still does not work.
Thanks for your help
Olivier

Good morning, I updated my Mac this morning to 14.4.1 (23E224) and nice page desktop would not launch. I have tried to uninstall, reboot and reinstall but still does not work. Thanks for your help Olivier
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Support Team
Support Team posted this 3 hours ago

John,

Have you clicked the logo? sometimes it helps. For more please create a separate private case, as we may need additional private data.

...................................................
Sincerely,
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

John, Have you clicked the logo? sometimes it helps. For more please create a separate private case, as we may need additional private data. ................................................... Sincerely, Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
TPixJohn
21 Posts
TPixJohn posted this 2 days ago

Hi, the your response on this post refers to an issue with Intel CPUs - I am having the same issue but on an M1-based Mac.
I have downloaded Nicepage version 6.10.2 directly from the website and installed that in place of the previous version but it still will not launch - see attached screen capture.

I have a Nicepage Pro subscription valid until May next year, so it cannot be a licensing issue.
I have also updated to the latest macOS release, 14.5 and the issue continues.
Nicepage will not launch past the screen that says "loading" as shown in the screen capture.

Can you help please?

Hi, the your response on this post refers to an issue with Intel CPUs - I am having the same issue but on an M1-based Mac. I have downloaded Nicepage version 6.10.2 directly from the website and installed that in place of the previous version but it still will not launch - see attached screen capture. I have a Nicepage Pro subscription valid until May next year, so it cannot be a licensing issue. I have also updated to the latest macOS release, 14.5 and the issue continues. Nicepage will not launch past the screen that says "loading" as shown in the screen capture. Can you help please?
Support Team
Support Team posted this 03 April 2024

Olivier,

We are so sorry that you have also experienced the Sonoma issue. However, it is a known issue, and we have informed about it at
https://nicepage.com/questions/495266/lanch-issues-on-mac-os-sonoma-14-4-and-higher

We are working on fixing the issue, and hopefully, the resolution will be released in 6.8.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Olivier, We are so sorry that you have also experienced the Sonoma issue. However, it is a known issue, and we have informed about it at https://nicepage.com/questions/495266/lanch-issues-on-mac-os-sonoma-14-4-and-higher We are working on fixing the issue, and hopefully, the resolution will be released in 6.8. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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