icons not loading

oseirichard12
18 Posts
oseirichard12 posted this 21 October 2019
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I can't get the icons to load anymore. Please see the attached image.
Thank you.

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fschuermann
10 Posts
fschuermann posted this 21 October 2019

I have the same problem! Please help asap!!!
Thanks!!

Support Team posted this 21 October 2019

Hi,

We are terribly sorry for the issue. Our developers have fixed the issue. You will need to install the latest update for the desktop application that was published right now.
So please update the desktop application and let us know if you need our further help.

...................................................
Sincerely,
Hella
Nicepage Support Team

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oseirichard12
18 Posts
oseirichard12 posted this 21 October 2019

It works now. Thank you for your quick response.

Jet de Jager
36 Posts
Jet de Jager posted this 07 May 2024

The icons has gone missing again on the latest version 6.9.2

Support Team
Support Team posted this 07 May 2024

Johann,

We have forwarded your comment to the admins. For more, please create a separate case.

...................................................
Sincerely,
Nicepage Support Team

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The Digisist
13 Posts
The Digisist posted this 3 days ago

Icons still not working. Can't search anything!

onmake7
26 Posts
onmake7 posted this 3 days ago

This problem exists from 2019!!!!!. Same with the image scroll in library. I think Nicepage don't know how to fix these bugs.
One of the reasons i didn't renew my license .

Last edited 3 days ago by onmake7

Support Team
Support Team posted this 2 days ago

Hi,

The issue with the icons not loading in the desktop application will be fixed in Nicepage 8.5 version, please follow the updates. Unfortunately this issue was related to the third-party technical changes and we needed some time to deal with it.
Also note that the icon search is working fine in the online builder.

...................................................
Sincerely,
Hella
Nicepage Support Team

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onmake7
26 Posts
onmake7 posted this 2 days ago

Seven years is indeed long time. I hope you fix it soon.

Support Team
Support Team posted this yesterday

Hi,

It was not a single problem during this time. Flaticon was changing the way its API works several times during our collaboration and we needed some time to fix it.

...................................................
Sincerely,
Hella
Nicepage Support Team

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