Stuck on loading screen in Web version on Chrome/Mac

sharon216
1 Posts
sharon216 posted this 19 February 2024
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I am using the web plugin on a new site and cannot get past the loading page when I either try to edit a current page and create a new one.

Please advise.

I am using the web plugin on a new site and cannot get past the loading page when I either try to edit a current page and create a new one. Please advise.
plugin mac
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Support Team
Support Team posted this 20 February 2024

Hello Sharon,

Thanks for using Nicepage!

  1. Make sure that you are running the latest version of Nicepage. Nicepage releases updates regularly to fix bugs and improve performance. You can check for updates by going to Help > Check for Updates.

  2. Disable your antivirus software temporarily. Antivirus software can sometimes interfere with Nicepage. If you are still having trouble opening Nicepage after disabling your antivirus software, you can try whitelisting the Nicepage application.

  3. Please click the Nicepage icon during the Loading process and log into Nicepage after that, sometimes this is helpful.

Please let us know the result.
...................................................
Sincerely,
George.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Sharon, Thanks for using Nicepage! 1. Make sure that you are running the latest version of Nicepage. Nicepage releases updates regularly to fix bugs and improve performance. You can check for updates by going to Help > Check for Updates. 2. Disable your antivirus software temporarily. Antivirus software can sometimes interfere with Nicepage. If you are still having trouble opening Nicepage after disabling your antivirus software, you can try whitelisting the Nicepage application. 3. Please click the Nicepage icon during the Loading process and log into Nicepage after that, sometimes this is helpful. Please let us know the result. ................................................... Sincerely, George. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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