Howto remove ip adress from contact form sended mail?

Pitter
66 Posts
Pitter posted this 31 January 2024
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Contact form includes the senders ip-address. This is not GDPR compliant.
How to remove?

And how to remove this link?
Please review all form submissions in your account:

When I create a contact form for a customer I am able to see this mails in my account which is not GDPR compliant too!!

Contact form includes the senders ip-address. **This is not GDPR compliant.** How to remove? **And how to remove this link?** *Please review all form submissions in your account:* **When I create a contact form for a customer I am able to see this mails in my account which is not GDPR compliant too!!**

Last edited 31 January 2024 by Pitter

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Support Team
Support Team posted this 31 January 2024

Hello Peter,

Thank you for bringing this to our attention.

We understand the importance of GDPR compliance, and I've forwarded your concerns to our management for review. While we can't guarantee an immediate solution, your feedback is valuable, and we take it seriously in our ongoing efforts to enhance the user experience and ensure compliance with privacy regulations.

If there are any further details or specific features you'd like to see improved in terms of GDPR compliance, please feel free to share, and we'll do our best to address them.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

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Hello Peter, Thank you for bringing this to our attention. We understand the importance of GDPR compliance, and I've forwarded your concerns to our management for review. While we can't guarantee an immediate solution, your feedback is valuable, and we take it seriously in our ongoing efforts to enhance the user experience and ensure compliance with privacy regulations. If there are any further details or specific features you'd like to see improved in terms of GDPR compliance, please feel free to share, and we'll do our best to address them. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 15 February 2024

Peter,

For now, if your site has the Cookie Consent, and your user accepts them, then the Contact Form will work, and he/she can submit a form on your site, generating leads with the IP. Please specify that your site gathers IPs in your Cookie Consent message.

We have added your request to our wish list and will contact you ASAP when we have a better resolution.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Peter, For now, if your site has the Cookie Consent, and your user accepts them, then the Contact Form will work, and he/she can submit a form on your site, generating leads with the IP. Please specify that your site gathers IPs in your Cookie Consent message. We have added your request to our wish list and will contact you ASAP when we have a better resolution. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 15 February 2024 by Support Team

Pitter
66 Posts
Pitter posted this 15 February 2024

I do not use the Nicepage Cookie Consent.
In the sended mails via PHP-script from Nicepage forms the IP-address is included. That's not GDPR- compliant.

The other function with leads cannot be used because I see the mails sended to my customer in Nicepage account. I have solved this using PHP-script.

I do not use the Nicepage Cookie Consent. In the sended mails via PHP-script from Nicepage forms the IP-address is included. That's not GDPR- compliant. The other function with leads cannot be used because I see the mails sended to my customer in Nicepage account. I have solved this using PHP-script.

Last edited 15 February 2024 by Pitter

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