Hola! Estoy intentando comprar la licencia y al momento de aceptar me dice que no pudo realizarse el pedido que pruebe con otra tarjeta, mas es la tarjeta de la empresa y es la unica que tienen.
Hola! Estoy intentando comprar la licencia y al momento de aceptar me dice que no pudo realizarse el pedido que pruebe con otra tarjeta, mas es la tarjeta de la empresa y es la unica que tienen.
Hello,
All payments are processed through our payment gateway - PayProGlobal. We cannot affect this process. Therefore, if PayProGlocal cannot accept this card to process the payment please consider the use of a different payment method/card.
Please let us know if you have any further questions.
...................................................
Sincerely,
Olivia
Nicepage Support Team
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yo tambien tengo el mismo problema soy de chile necesito comprar el programa
Hi!
Thanks for reaching out to us
We understand that you’re encountering a payment error when trying to purchase your Nicepage premium plan - this is handled entirely by our payment processor, PayProGlobal, not by Nicepage directly. Since your company card is being declined, we strongly recommend contacting PayProGlobal’s customer support at support@payproglobal.com to inquire why the transaction was rejected. They can check if there are regional restrictions, fraud alerts, or issuer-specific issues blocking your Chilean card. Ensure to include your bank name, card type, and details of the error message for faster assistance.
In the meantime, consider using an alternative payment method such as a different card (preferably one with international capabilities), PayPal, or a virtual card service like Wise or Revolut. Many users in Chile have successfully completed purchases this way. Once PayProGlobal resolves the issue with your current card, you can retry the purchase securely.
We’re here if you need any assistance.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team
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