Mac app won't launch

luvnik
5 Posts
luvnik posted this 06 December 2023
Report a bug

Hi,
I have a problem with the Nicepage application on my Mac. It stopped starting and shows “loading” for hours without any dynamics. I am attaching a screenshot of what it looks like.
Please help me get the application working again.

Have a good day!
Nadezhda

Hi, I have a problem with the Nicepage application on my Mac. It stopped starting and shows “loading” for hours without any dynamics. I am attaching a screenshot of what it looks like. Please help me get the application working again. Have a good day! Nadezhda
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8 Replies
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MerlinAZ
2692 Posts
MerlinAZ posted this 06 December 2023

Sometimes pressing on the Nicepage logo at the top left helps.

Sometimes pressing on the Nicepage logo at the top left helps.
luvnik
5 Posts
luvnik posted this 06 December 2023

Sometimes pressing on the Nicepage logo at the top left helps.

Thank you! This helped download the app. But now I see a completely blank page. All my sites and pages are gone, as if they never existed.

> Sometimes pressing on the Nicepage logo at the top left helps. Thank you! This helped download the app. But now I see a completely blank page. All my sites and pages are gone, as if they never existed.
MerlinAZ
2692 Posts
MerlinAZ posted this 06 December 2023

The online app and desktop app don't sync.
If you built the sites on one, you won't see them on the other.
You would need to export the Project files and import them.

The online app and desktop app don't sync. If you built the sites on one, you won't see them on the other. You would need to export the Project files and import them.
luvnik
5 Posts
luvnik posted this 06 December 2023

I made projects in an application on the computer. And I’m logging into the same application now.

I made projects in an application on the computer. And I’m logging into the same application now.
luvnik
5 Posts
luvnik posted this 06 December 2023

Help me please. How can I restore all the pages that I made before? I found a backup from November 1st and imported it. However, it doesn't include what I've done in the last month. I have these pages in HTML, after export. How can I return them to the application to continue working with them?

Help me please. How can I restore all the pages that I made before? I found a backup from November 1st and imported it. However, it doesn't include what I've done in the last month. I have these pages in HTML, after export. How can I return them to the application to continue working with them?
Support Team
Support Team posted this 07 December 2023

Hello Nadezhda,

Exported HTML websites can't be imported into the Nicepage Desktop app, only the projects files.

Please find your old Nicepage projects folder by default it's .../Documents/Nicepage folder and move all the folders that looks like Site_####### into your new projects folder.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Nadezhda, Exported HTML websites can't be imported into the Nicepage Desktop app, only the projects files. Please find your old Nicepage projects folder by default it's .../Documents/Nicepage folder and move all the folders that looks like Site_####### into your new projects folder. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
luvnik
5 Posts
luvnik posted this 07 December 2023

Thank you! This helped a lot. I found the right folder and restored the project.

Thank you! This helped a lot. I found the right folder and restored the project.
boschma
1 Posts
boschma posted this 24 February 2024

Nicepage shows loading....
I tried clicking the left corer, no results...
Thanks for solution.....

Nicepage shows loading.... I tried clicking the left corer, no results... Thanks for solution.....
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