Image Rotation in Cell

Also having this image rotation issue. Changing it in windows doesn't work. PLEASE fix this issue. This is a deal breaker when dealing with multiple images.

Hi,

The issue is usually related to the image specifications and should be fixed by using the Windows rotation for the image. If that does not work, attach the problem image to the ticket.

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Sincerely,
Hella
Nicepage Support Team

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Hello, I have the same problem when importing images from my iphone that have always been portrait. Once imported they are fixed as rotated 90 degrees. And am unable to rotate them in nicepage. The only fix is sending images to PS > Saving > Then uploading. This is a drag, please fix this and consider developing in app photo editing to save time. This is a deal-breaker for customers like myself that are weighing nicepage up against the competition.

Hi,

Nicepage always uses the image orientation that is included in the image information. So you need to edit the image. But we'll consider the option to add a rotate button in the application.

...................................................
Sincerely,
Hella
Nicepage Support Team

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100% agree ..total deal breaker for me as well as I deal with media sites. In-editor image rotation please!

Hi,

If the image has the orientation you want in Paint and in Xara Designer X pro, save it as a new file (save as) and add it into the Nicepage Editor.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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I'm sorry but this is simply not true. I just had a picture that has the right orientation in 5 different software programs, but still shows a 90° image. I am fed up with this, I have spent half of my time trying tro figure out how to add a BASIC SIMPLE image to a website. It's faster building a HTML site with image than using this tool. Yes I am very irritated that I have spend my money on a tool that can't rotate images. This should never be something you should think about. I had to go through hundres of pictures, half of them were randomly 90° oriented. Try it and you'll never want to use your own tool ever again.

Yes It does work - Open the image in paint, then save it, call it test 1, then open in Nicepage and it will display in the correct orientation.
However this does not correct the problem in Nicepage . Added her is the original photo and the one opened and saved in paint

Hi,

I have added your test-5 image into the application and it was added in the same vertical orientation that the file was opened in. Please attach your project where the image is rotated incorrectly.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hella

Download any of your templates and try to change the photo with the 20200727-163416306-ios.jpg and you will see that it loads sideways.
This is so thrust rating now, that I am holding off doing any work until this is corrected in the program

I see there have been many updates to the program recently, but still there is nothing to correct photo's loading the wrong way
What is happening about this ?

Thanks

Hi,

If you rotate the image correctly in your system and it still appears incorrectly when loaded to the application, then please create a private topic with the image and project attached.

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Sincerely,
Hella
Nicepage Support Team

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Hella

As I have already said, its not specific to any of my own projects.

If you open up any of your own templates and change any of the images using the attached photo which is shot in portrait, you will see that it will load sideways.

It can not be a problem with the photo, all other programs accept the image in the correct orientation

Thanks

Gayle,

We have forwarded your case to the development.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

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Gayle,

Sorry to be impatient , but is there anything being done about this problem. I see many other problems/enhancements being made/corrected, but the problem with the photo's is a very big one as far as I am concerned

Thank You

Last edited 15 November 2020 by colin.hosking

Hi,

The issue happens with the specific images with EXIF orientation. For example, if you check the 20200723-170448879-iOS.jpg image you provided with the special tool or browser add-on like EXIF Viewer for FF you will see that this image is rotated 90°. Therefore it is better to upload images with all metadata removed. You can do it with the special PC and mobile tools or simply re-save the image with any graphic editor.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Olivia

No sorry this does not work
By removing all the photo data, the image is still not loaded correctly.
The problem is specific to the Nice program. There is no other program's that I have where this problem exists , it is therefore a problem specific to your program
Please can you fix this asap

Thank You

Hi,

The difference is that Nicepage does not ignore EXIF data.

By removing all the photo data, the image is still not loaded correctly.

Please check the EXIF data of such images with the special tool (any). If the rotation is still there, you will need to use either special tools that remove the EXIF data or resave the image with any graphic editor.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Olivia

By removing the EXIF data using the windows tool makes no difference, the photo is still incorrectly displayed
The photo attached as you can see has the EXIF information removed, try replacing a photo in one of your templates and you will see what I mean

Thanks

Update 22/11/2020

Image orientation does appear to be correct in your online version of the program, so this proves its the windows offline program I suspect
I would add though that some photos are wonky when displayed

Last edited 23 November 2020 by colin.hosking

Olivia

Do we have a fix in progress for this or not ?

I don't understand why no one has come back about this problem
3 weeks ago I mentioned that photo's are uploaded correctly in the online version, proving its a problem with the offline version

The image problem is a real deal breaker and I don't have the time to make copies of every image so as I can use them in the application

Thank You