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Export sites in zip file

robert_s5
3 Posts
robert_s5 posted this 19 September 2023
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Hello,
right after the update (probably to 5.18 version) the export stops! The final file is NOT created! I've run the application with administrative rigths and also the lack of file. In this case i must kill the running application and made the changes on the site (not offline).
In attachments there is a screen where it stays about 5 minutes and it doesn't end the task.

Robert

Hello, right after the update (probably to 5.18 version) the export stops! The final file is NOT created! I've run the application with administrative rigths and also the lack of file. In this case i must kill the running application and made the changes on the site (not offline). In attachments there is a screen where it stays about 5 minutes and it doesn't end the task. Robert

Last edited 19 September 2023 by robert_s5

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shizzart90
6 Posts
shizzart90 posted this 20 September 2023

Here 2, can't export to wordpress!!!

Please fix it

there are to many bugs at the moment!

Here 2, can't export to wordpress!!! Please fix it there are to many bugs at the moment!

Last edited 20 September 2023 by shizzart90

Support Team
Support Team posted this 20 September 2023

Robert,

It's a known issue. Please roll back to 5.17 for now.
https://nicepage.com/User/app/downloads

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Robert, It's a known issue. Please roll back to 5.17 for now. https://nicepage.com/User/app/downloads ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
stranded
4 Posts
stranded posted this 20 September 2023

I know that we all probably have backups but just to let you know, if you roll back to 5.17 you won't be able to work on your project from 5.18, meaning if you did some major changes before you realized that the export mechanism is broken you won't be able to open the project in 5.17.

I guess a fix is coming shortly?

I know that we all probably have backups but just to let you know, if you roll back to 5.17 you won't be able to work on your project from 5.18, meaning if you did some major changes before you realized that the export mechanism is broken you won't be able to open the project in 5.17. I guess a fix is coming shortly?
robert_s5
3 Posts
robert_s5 posted this 20 September 2023

It's hard to believe that such a bug has appeared and then it needs to be eliminated quickly (especially since the program is distributed all over the world). Btw we'ge some project that are in 5.17 (installed on the sites) and some in 5.18. For us the only way it's just to wait for right solution (correct version) .

It's hard to believe that such a bug has appeared and then it needs to be eliminated quickly (especially since the program is distributed all over the world). Btw we'ge some project that are in 5.17 (installed on the sites) and some in 5.18. For us the only way it's just to wait for right solution (correct version) .

Last edited 20 September 2023 by robert_s5

Support Team
Support Team posted this 20 September 2023

Hello,

If you are experiencing some issues with the export. Please update your current version to 5.18.6

We apologize for any inconvenience caused.

Please let us know if you require further assistance.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, If you are experiencing some issues with the export. Please update your current version to **5.18.6** We apologize for any inconvenience caused. Please let us know if you require further assistance. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
stranded
4 Posts
stranded posted this 20 September 2023

can confirm it works now

can confirm it works now
robert_s5
3 Posts
robert_s5 posted this 20 September 2023

Confirm, it works now. Thanks Nicepage team for a quick reply!
Robert

Confirm, it works now. Thanks Nicepage team for a quick reply! Robert
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