500 Internal server error when trying to install new Nicepage site on Joomla 4 fresh installation

mickeHyman
50 Posts
mickeHyman posted this 12 September 2023
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HI,
I have just installed a new Joomla 4 site and was attempting to install a new Nicepage template and pages. I did it the regular way by Uploading the zip archive but got this error message twice now.
"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at webmaster@XXXX.se to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log."

What can be wrong?
I have created the template with like 8 pages and exported it withj the project file and then imported it to a new computer and it looks just fine. But then after publishing it and trying to installit alive on the internet it doesn't work.

Need help with this.

HI, I have just installed a new Joomla 4 site and was attempting to install a new Nicepage template and pages. I did it the regular way by Uploading the zip archive but got this error message twice now. "Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@XXXX.se to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log." What can be wrong? I have created the template with like 8 pages and exported it withj the project file and then imported it to a new computer and it looks just fine. But then after publishing it and trying to installit alive on the internet it doesn't work. Need help with this.
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Support Team
Support Team posted this 12 September 2023

Hello Micke,

You should contact your hosting provider to check the latest server error log file and check the detailed issue description.

Let us know your results.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Micke, You should contact your hosting provider to check the latest server error log file and check the detailed issue description. Let us know your results. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mickeHyman
50 Posts
mickeHyman posted this 12 September 2023

Hi,
So I did and they solved the issue so now it works again.

Thanks.

Hi, So I did and they solved the issue so now it works again. Thanks.
Support Team
Support Team posted this 12 September 2023

Hello Micke,

Great!

Let us know in case you have any other questions.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Micke, Great! Let us know in case you have any other questions. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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