Modal Popup in multi language

tvo640
5 Posts
tvo640 posted this 09 August 2023
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Hello,

how changing the content of popup when a user change the language of his site (lang=nl or lang=fr)

I've made a simple popup in ducth and in french but when i load the page (in dutch or french) , the content of popup don't change

can you help me ?

thanks

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Support Team
Support Team posted this 09 August 2023

Hello Thierry,

Please send here your site's URL to check.
...................................................
Sincerely,
Anna.
Nicepage Support Team

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Support Team
Support Team posted this 09 August 2023

Hello Thierry,

We reproduced the issue with a modal popup in a multilanguage site.
This issue is transferred to our developer's team to be fixed.
We will let you know about the result.

Thank you.
...................................................
Sincerely,
Anna.
Nicepage Support Team

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tvo640
5 Posts
tvo640 posted this 09 August 2023

thank you very much

here the test page link (in case of needed) :
FRENCH : https://www.restaurantdr.be/popup/?lang=fr
DUTCH : https://www.restaurantdr.be/popup/?lang=nl

the popup is always in french

have a nice day

Support Team
Support Team posted this 09 August 2023

Hello Thierry,

Yes, we can see the issue.
We are already working on fixing it.
Thank you for reporting.
...................................................
Sincerely,
Anna.
Nicepage Support Team

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tvo640
5 Posts
tvo640 posted this 05 September 2023

Hello Anna, i've updated the plugin to the latest version (5.17.1) but the problem is always present...

Do you have some information about this issue ?

thank's

Last edited 05 September 2023 by tvo640

Support Team
Support Team posted this 05 September 2023

Hello Thierry,

You need to reupload a new theme or theme+pages to test your modals besides plugin updates to apply changes.
Please check with the desktop application first and let us know your results.
In case an issue is still present, send your site exported as a project and we will check.

...................................................
Sincerely,
Anna.
Nicepage Support Team

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Last edited 05 September 2023 by Support Team

tvo640
5 Posts
tvo640 posted this 05 September 2023

Hello, Anna,

Ok ,it's works with desktop (with another app)

however, I don't have the site project on my desktop application.
The site content was developed using the pluggin (directly via the website).

Is it possible to export the site content from the pluggin and import it into the desktop application ?

thank's

Support Team
Support Team posted this 05 September 2023

Hello Thierry,

What site's default theme are you using?
Is this theme the Nicepage made theme - RESTAURANTDR_130123?
You need to update the theme version and edit modals once again on your page.
You can only export blocks from the editor plugin, no page export is available.
Let us know.
...................................................
Sincerely,
Anna.
Nicepage Support Team

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tvo640
5 Posts
tvo640 posted this 05 September 2023

yes it is "RESTAURANTDR_130123"

This is the initial project.
But i don't see any update command for this theme and i don't import content (ativate/ desactivate) because if i do that, the import erase all new content made after this initial installation...

Support Team
Support Team posted this 05 September 2023

Hello Thierry,

If you have the project file of this theme, you can update your site's theme following the instructions, no need to export content, only theme - https://nicepage.com/doc/67768/update-wordpress-theme-from-app.
Nicepage Theme can be updated using a desktop application only.

Let us know your result after.
...................................................
Sincerely,
Anna.
Nicepage Support Team

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Info79952
1 Posts
Info79952 posted this 08 May 2025

Hi Anna, I'm having trouble with the same thing. The language translation in my modal pop-up doesn't work (and seems to make the program work really hard and slow). Do you know if it's a problem related to an update? Or can you help me out by making it work?

Support Team
Support Team posted this 08 May 2025

Hello,

Please create a new private ticket with your project file attached to check the issue.
We need your site's URL to check the issue, too.

This thread will be moved to private.
...................................................
Sincerely,
Anna.
Nicepage Support Team

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