it works... once again not

adrmac49
1 Posts
adrmac49 posted this 16 May 2023
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Unfortunately, this is the umpteenth time I have complained and NOTHING changes.

This software is often not user-friendly at all and simply not usable.

As soon as I, (as already often mentioned) finish a website and then come to the WORST PART, to adjust the website to different screen sizes, the WHOLE page simply adjusts every time. Moving elements around leads to complete chaos in parts. I HAVE to finish a page by today. However, it won't work like this. Restarting the computer, restarting the program and various changes just don't work at all.

My computer is up to date.

My hardware:
Intel i9 13900k
Nvidia RTX 4090
64 DDR4 RAM

If someone tells me now that I don't have any performance reserves available, I have to tell them that this dev team is unfortunately not able to check their own software for bugs and functionality. The support team, at least that's how it often seems to me, is COMPLETELY indifferent to what is written here. PURE DISAPPOINTMENT.

It's been like this for years and it will continue. Therefore, I will not extend my license anymore. That's it. The management, should be ashamed of such a company leadership. My developers would NEVER dare to deliver such a quality of software.

Instead of releasing new updates every week, you should rather start to get the code bug-free, so that the software works properly. But this will probably be just another wish that will not be heeded.

Unfortunately, this is the umpteenth time I have complained and NOTHING changes. This software is often not user-friendly at all and simply not usable. As soon as I, (as already often mentioned) finish a website and then come to the WORST PART, to adjust the website to different screen sizes, the WHOLE page simply adjusts every time. Moving elements around leads to complete chaos in parts. I HAVE to finish a page by today. However, it won't work like this. Restarting the computer, restarting the program and various changes just don't work at all. My computer is up to date. My hardware: Intel i9 13900k Nvidia RTX 4090 64 DDR4 RAM If someone tells me now that I don't have any performance reserves available, I have to tell them that this dev team is unfortunately not able to check their own software for bugs and functionality. The support team, at least that's how it often seems to me, is COMPLETELY indifferent to what is written here. PURE DISAPPOINTMENT. It's been like this for years and it will continue. Therefore, I will not extend my license anymore. That's it. The management, should be ashamed of such a company leadership. My developers would NEVER dare to deliver such a quality of software. Instead of releasing new updates every week, you should rather start to get the code bug-free, so that the software works properly. But this will probably be just another wish that will not be heeded.
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Support Team
Support Team posted this 17 May 2023

Hello Adrian,

We apologize for the frustration and inconvenience you have experienced.
We understand that you have encountered difficulties adjusting your website to different screen sizes and have not been satisfied with the software's performance and support.

We strive to provide a user-friendly experience and continuously improve our software based on customer feedback. Our development team takes bug reports and functionality issues seriously and works diligently to address them in software updates.

We apologize if our support team has not met your expectations. We value your feedback and will consider it to improve our support services. If there's anything specific you would like assistance with, or if there are any issues we can help you resolve, please let us know.

We appreciate your feedback regarding the frequency of updates and the quality of the software. We aim to strike a balance between releasing new features and ensuring the stability and functionality of the software. Your feedback will be considered as we refine and enhance our product.

Please don't hesitate to reach out if you have any further concerns or questions. We appreciate your support and will do our best to assist you.
...................................................
Sincerely,
Ahmad.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Adrian, We apologize for the frustration and inconvenience you have experienced. We understand that you have encountered difficulties adjusting your website to different screen sizes and have not been satisfied with the software's performance and support. We strive to provide a user-friendly experience and continuously improve our software based on customer feedback. Our development team takes bug reports and functionality issues seriously and works diligently to address them in software updates. We apologize if our support team has not met your expectations. We value your feedback and will consider it to improve our support services. If there's anything specific you would like assistance with, or if there are any issues we can help you resolve, please let us know. We appreciate your feedback regarding the frequency of updates and the quality of the software. We aim to strike a balance between releasing new features and ensuring the stability and functionality of the software. Your feedback will be considered as we refine and enhance our product. Please don't hesitate to reach out if you have any further concerns or questions. We appreciate your support and will do our best to assist you. ................................................... Sincerely, Ahmad. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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