Joomla 4: After updating to NP 5.7.8

Hello celinem,

Thank you for letting us know.
Please specify if you had any error messages after the plugin update in your Joomla admin.
Did you have your menu module and footer modules re-assigned or the modules were deleted after the plugin update?

...................................................
Sincerely,
Anna.
Nicepage Support Team

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Hello celinem, Thank you for letting us know. Please specify if you had any error messages after the plugin update in your Joomla admin. Did you have your menu module and footer modules re-assigned or the modules were deleted after the plugin update? ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

For the information that you ask.
Indeed since version 5.7 it is almost systematic, at the time of installation, after a certain time, error 500 "Delay too important for ...".
Whether the update goes through the Joomla dashboard or by installing manually, same problem.

For the 2 modules Menu and Footer, I did not modify anything, neither before the installation of NP 5.8.2, nor after.
Seeing the problem and not wanting to waste my time redoing everything, I just reinstalled the template.
And it worked, everything came back, while keeping NP 5.8.2 installed.

For the information that you ask. Indeed since version 5.7 it is almost systematic, at the time of installation, after a certain time, error 500 "Delay too important for ...". Whether the update goes through the Joomla dashboard or by installing manually, same problem. For the 2 modules Menu and Footer, I did not modify anything, neither before the installation of NP 5.8.2, nor after. Seeing the problem and not wanting to waste my time redoing everything, I just reinstalled the template. And it worked, everything came back, while keeping NP 5.8.2 installed.

Another problem

, it is more and more difficult to connect to NP in Joomla.
Until now I managed to do it by connecting first to the NP site ( https://nicepage.com/ ), then I could connect to NP in Joomla.

But for example at the moment I can't connect to one of my sites to make page modifications!???
And on another website, the connection is done.

Screenshot, where I am blocked.

Another problem!NP-connexion-joomla4.jpg!, it is more and more difficult to connect to NP in Joomla. Until now I managed to do it by connecting first to the NP site ( https://nicepage.com/ ), then I could connect to NP in Joomla. But for example at the moment I can't connect to one of my sites to make page modifications!??? And on another website, the connection is done. Screenshot, where I am blocked.

Hello celinem,

Please specify if you have a Language element added in the header of your template.
Please login into nicepage.com first and after opening the new tab in your browser for Joomla admin login, will the issue with the connection repeat?
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello celinem, Please specify if you have a Language element added in the header of your template. Please login into nicepage.com first and after opening the new tab in your browser for Joomla admin login, will the issue with the connection repeat? ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

What do you mean by "a Language element added in the header of your template".
In the site settings, the choice (fr - france) has been chosen but is this what you are talking about?

What do you mean by "a Language element added in the header of your template". In the site settings, the choice (fr - france) has been chosen but is this what you are talking about?

Hello celinem,

Language element for a multilingual site. If there was none, we would leave this as it is. Unfortunately, we cannot investigate your issue since it is already solved on your side after the template is reinstalled.
Please let us know if you require any additional assistance with your account connection.
...................................................
Sincerely,
Anna.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello celinem, Language element for a multilingual site. If there was none, we would leave this as it is. Unfortunately, we cannot investigate your issue since it is already solved on your side after the template is reinstalled. Please let us know if you require any additional assistance with your account connection. ................................................... Sincerely, Anna. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp