Unable to export a project with a old version

ManuMns
1 Posts
ManuMns posted this 07 February 2023
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Hello,

As I don't use Nicepage much, I have a license from version 4.6 that I haven't reinstalled on my new computer.

I need to modify an old project and I have just reinstalled Nicepage in version 5.4.4. I reopened my old project and modified it. But it is impossible for me, since I have an old license, to export to Nicepage Project on the new version. A pop-up advises me to install version 4.6.2 to be able to do it. I do so.

But since my project has been modified in the last version (5.4.4), the project is in "read only" mode. Result: I can't modify it, I can't export it in Nicepage Project to pass it to my other machine. My project is completely blocked.

How can I unblock the "read only" so that I can continue to modify it, export it, etc... with version 4.6.2?

Thank you for answering quickly because my client is waiting for this project.

Thank you very much, Translated with www.DeepL.com/Translator (free version)

Hello, As I don't use Nicepage much, I have a license from version 4.6 that I haven't reinstalled on my new computer. I need to modify an old project and I have just reinstalled Nicepage in version 5.4.4. I reopened my old project and modified it. But it is impossible for me, since I have an old license, to export to Nicepage Project on the new version. A pop-up advises me to install version 4.6.2 to be able to do it. I do so. But since my project has been modified in the last version (5.4.4), the project is in "read only" mode. Result: I can't modify it, I can't export it in Nicepage Project to pass it to my other machine. My project is completely blocked. How can I unblock the "read only" so that I can continue to modify it, export it, etc... with version 4.6.2? Thank you for answering quickly because my client is waiting for this project. Thank you very much, Translated with www.DeepL.com/Translator (free version)
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MerlinAZ
2689 Posts
MerlinAZ posted this 07 February 2023

I hope you have a copy of the original Project file that was created with 4.6.2.
My understanding is that if you open a Project file with a newer version of Nicepage and make changes, you can't go back and open it with the older version because of the file updates.
Support will need to confirm this, but I wanted to at least have you try finding a backup of the 4.6.2 Project file, or a backup of the Documents\Nicepage folder, if you can.

https://nicepage.com/questions/269811/update-downgrade-issue

I hope you have a copy of the original Project file that was created with 4.6.2. My understanding is that if you open a Project file with a newer version of Nicepage and make changes, you can't go back and open it with the older version because of the file updates. Support will need to confirm this, but I wanted to at least have you try finding a backup of the 4.6.2 Project file, or a backup of the Documents\Nicepage folder, if you can. https://nicepage.com/questions/269811/update-downgrade-issue

Last edited 07 February 2023 by MerlinAZ

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