Form submit taking very long

jkempka
1 Posts
jkempka posted this 14 December 2022
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I've built a site and contact form and I use the "Send email with PHP Script" option.

While it works, it takes a long time to process after clicking the "submit" button. It takes about 30 seconds to redirect to my Thank You page and send the email. What's happening is that users believe they're stuck, and end up clicking the submit button multiple times and sending multiple emails.

It takes about the same time to receive results from the /scripts/form-diagnostics.php page too (30 sec).

I'm using ReCaptcha and GoDaddy hosting.

Any ideas?

I've built a site and contact form and I use the "Send email with PHP Script" option. While it works, it takes a long time to process after clicking the "submit" button. It takes about 30 seconds to redirect to my Thank You page and send the email. What's happening is that users believe they're stuck, and end up clicking the submit button multiple times and sending multiple emails. It takes about the same time to receive results from the /scripts/form-diagnostics.php page too (30 sec). I'm using ReCaptcha and GoDaddy hosting. Any ideas?
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Support Team
Support Team posted this 14 December 2022

Hello,

According to your description, the server needs some time to execute PHP and send an email. After the script receives the response about successful sending, the page is redirected. Delays happen on the server side. Unfortunately, we cannot affect it from our side.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hello, According to your description, the server needs some time to execute PHP and send an email. After the script receives the response about successful sending, the page is redirected. Delays happen on the server side. Unfortunately, we cannot affect it from our side. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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