Social Media URL won´t work

kontakt27
35 Posts
kontakt27 posted this 11 March 2019

no matter if I copy the full UR or only the FB and Pinterest identifyer. The link doesn´t work! Even after saving an opening in a seperate browder window.

I tried both suggest solutions.

That doesn´t make fun. Why isn´t it possible to use a simple link?

no matter if I copy the full UR or only the FB and Pinterest identifyer. The link doesn´t work! Even after saving an opening in a seperate browder window. I tried both suggest solutions. That doesn´t make fun. Why isn´t it possible to use a simple link?
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Support Team
Support Team posted this 12 March 2019

Hi Robert,

Could you please be more specific - what exactly does not work?
...................................................
Sincerely,
Elena
Nicepage Support Team

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Hi Robert, Could you please be more specific - what exactly does not work? ................................................... Sincerely, Elena Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
kontakt27
35 Posts
kontakt27 posted this 12 March 2019

Of course: Joomla, NP Plugin (newest version)

Inserting => Social Symbol => Facebook and Pinterest: copy of the complete URL: https://www.facebook.com/mysite.de into the empty cell on the right side.

Result URL: http://facebook.com/https://www.facebook.com/mysite.de
(Facebook is twice)

Okay: just enter mysite.de

That´s unusal: all other sites in the web want the complete URL.
But, okay, it works on it´s unusal way.

Next try: pinterest

The comlete URL: https://www.pinterest.de/mysite/

Okay, only entering mysite and not the complete URL, as I learned before

Result URL: //pinterest.com/pin/create/button/?url=robertreinwaldt&media=&description=
Error Message on pinterest

Of course: Joomla, NP Plugin (newest version) Inserting => Social Symbol => Facebook and Pinterest: copy of the complete URL: https://www.facebook.com/mysite.de into the empty cell on the right side. Result URL: http://facebook.com/https://www.facebook.com/mysite.de (Facebook is twice) Okay: just enter mysite.de That´s unusal: all other sites in the web want the complete URL. But, okay, it works on it´s unusal way. Next try: pinterest The comlete URL: https://www.pinterest.de/mysite/ Okay, only entering mysite and not the complete URL, as I learned before Result URL: //pinterest.com/pin/create/button/?url=robertreinwaldt&media=&description= Error Message on pinterest
Support Team
Support Team posted this 14 March 2019

HI Robert,

Our developers plan to redo the logic of work of Social Icons control in the future Nicepage versions.
In the meantime, you can use Icon control to add any desired icon with any link you need.
We apologize for the inconvenience.

Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

HI Robert, Our developers plan to redo the logic of work of Social Icons control in the future Nicepage versions. In the meantime, you can use Icon control to add any desired icon with any link you need. We apologize for the inconvenience. Please let us know if you have any further questions. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
kontakt27
35 Posts
kontakt27 posted this 14 March 2019

I know this workaround, but I hope, you will fix the bug soon.
Thx

I know this workaround, but I hope, you will fix the bug soon. Thx
Support Team
Support Team posted this 14 March 2019

Hi Robert,

The fix for this issue should be available after March 25.
...................................................
Sincerely,
Elena
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Robert, The fix for this issue should be available after March 25. ................................................... Sincerely, Elena Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
kontakt27
35 Posts
kontakt27 posted this 14 March 2019

That´s okay. I´ve much bigger issues, but thank you very much for this information.

That´s okay. I´ve much bigger issues, but thank you very much for this information.
kontakt27
35 Posts
kontakt27 posted this 15 March 2019

okay, thx

okay, thx
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