Problem with Predesigned Sections in Pro version

mhbelkebir2
8 Posts
mhbelkebir2 posted this 06 March 2019
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Hello everyone,

I have PRO version of nicepage and I have a problem with Predesigned Sections, it is not like we can see in video tutorial and documentation.

I do not have Categories at the top when I click on a New Section (+ button), then on Text-images for example.

(it is like the demo version, there are no Images and the Categories are not there at the top). (see Screenshot)

Are there other people who have the same problem?

nicepage-pro-section.png

Hello everyone, I have PRO version of nicepage and I have a problem with Predesigned Sections, it is not like we can see in video tutorial and documentation. I do not have Categories at the top when I click on a New Section (+ button), then on Text-images for example. (it is like the demo version, there are no Images and the Categories are not there at the top). (see Screenshot) Are there other people who have the same problem?!nicepage-pro-section.png!
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Support Team
Support Team posted this 07 March 2019

Hi,

looks like you selected Sketch option here:

new-sections.png

Sketches look like on the screenshot. Try any other option like Text and Images.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi, looks like you selected Sketch option here: !new-sections.png! Sketches look like on the screenshot. Try any other option like *Text and Images*. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mhbelkebir2
8 Posts
mhbelkebir2 posted this 07 March 2019

Hi,

I Don't select Sketch.

I tried all the other options and I have the same problem

Hi, I Don't select Sketch. I tried all the other options and I have the same problem
mhbelkebir2
8 Posts
mhbelkebir2 posted this 07 March 2019

I can give you now access to my laptop (with the AnyDesk tool) so you can see the problem

I can give you now access to my laptop (with the AnyDesk tool) so you can see the problem
jpalmer2
20 Posts
jpalmer2 posted this 11 March 2019

I see the same thing the video is different, it must be an older version of nice page. However the way it is does not bother me.

I see the same thing the video is different, it must be an older version of nice page. However the way it is does not bother me.
Support Team
Support Team posted this 11 March 2019

Hi Mohamed,

I have replied to your private case about the problem. We'll investigate it further in that case.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Mohamed, I have replied to your private case about the problem. We'll investigate it further in that case. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
info47
12 Posts
info47 posted this 06 July 2019

Hi, did you found a solution for this problem? I have the same issue.

Hi, did you found a solution for this problem? I have the same issue.
Support Team
Support Team posted this 08 July 2019

Hi info47,

We changed Nicepage UI a little since then. Here is how the Section menu should look now:

add-section.png

Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi info47, We changed Nicepage UI a little since then. Here is how the Section menu should look now: !add-section.png! Please let us know if you have any further questions. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
info47
12 Posts
info47 posted this 09 July 2019

Hi,
this is wat support says in one of the above posts:
"Sketches look like on the screenshot. Try any other option like Text and Images."
But i don't have the option Text and Images.

This video shows the sections with images which i dont have.
[https://resources.nicepage.com/429/16429/add-section.mp41

Hi, this is wat support says in one of the above posts: *"Sketches look like on the screenshot. Try any other option like Text and Images."* But i don't have the option Text and Images. This video shows the sections with images which i dont have. [https://resources.nicepage.com/429/16429/add-section.mp4[1] [1]: https://resources.nicepage.com/429/16429/add-section.mp4
Support Team
Support Team posted this 10 July 2019

Hi,

We have changed the UI and the section presentation a bit. Now all they come with the image placeholders and not the real images, you can see all the available block layouts in the Add button on the left like on the screenshot provided by Olivia above. Then you can change images to the desired one using your own pictures or the stock and free one.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, We have changed the UI and the section presentation a bit. Now all they come with the image placeholders and not the real images, you can see all the available block layouts in the Add button on the left like on the screenshot provided by Olivia above. Then you can change images to the desired one using your own pictures or the stock and free one. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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