Nicepage generated template with virus

seedshowcaseupm
9 Posts
seedshowcaseupm posted this 08 April 2022
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Dear Sir,

See attachment of the full template folder that is generated using Nicepage, there are 3 files affected with virus. How to remove virus and remain original file? I worry if delete the files will cause my website with template error.

I already updated to new Nicepage version but the virus is there before updating.

Dear Sir, See attachment of the full template folder that is generated using Nicepage, there are 3 files affected with virus. How to remove virus and remain original file? I worry if delete the files will cause my website with template error. I already updated to new Nicepage version but the virus is there before updating.
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MerlinAZ
2689 Posts
MerlinAZ posted this 08 April 2022

Upload those files to Virustotal and have them scanned.
It’s probably a false positive.

Upload those files to Virustotal and have them scanned. It’s probably a false positive.
seedshowcaseupm
9 Posts
seedshowcaseupm posted this 08 April 2022

True virus, see scan result.

True virus, see scan result.
seedshowcaseupm
9 Posts
seedshowcaseupm posted this 08 April 2022

I think malware spread to these folders and was alerted by our hosting company. Can you please check for the file is this core file from Nicepage? I do not have coding skills, where to get a clean copy of these 3 files for replacement?

I think malware spread to these folders and was alerted by our hosting company. Can you please check for the file is this core file from Nicepage? I do not have coding skills, where to get a clean copy of these 3 files for replacement?
Support Team
Support Team posted this 08 April 2022

Hi,

All three listed js files are Nicepage files. But all Nicepage codes a free of viruses.
I've checked the default theme+pages +ecommerce template archive with virustotal:

scan.png

Do you see the same report with the archive exported from Nicepage?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, All three listed js files are Nicepage files. But all Nicepage codes a free of viruses. I've checked the default theme+pages +ecommerce template archive with virustotal: !scan.png! Do you see the same report with the archive exported from Nicepage? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
seedshowcaseupm
9 Posts
seedshowcaseupm posted this 08 April 2022

Can I simply use the Nicepage default plugin (that 3 files) to replace my files? I doubt this because the file size is not same, worry I will break my website template display.

Can I simply use the Nicepage default plugin (that 3 files) to replace my files? I doubt this because the file size is not same, worry I will break my website template display.
seedshowcaseupm
9 Posts
seedshowcaseupm posted this 10 April 2022

Please check my attached templates generated using Nicepage, kindly scan using Bitdefender and you will find 3 files that I renamed as _virus.js and any idea how to repair these files? The folder is under public_html\templates\

Please check my attached templates generated using Nicepage, kindly scan using Bitdefender and you will find 3 files that I renamed as _virus.js and any idea how to repair these files? The folder is under public_html\templates\
seedshowcaseupm
9 Posts
seedshowcaseupm posted this 11 April 2022

I get it, those 3 files are added compared to my previous clean backup. So, I delete it and hope the problem solve.

I get it, those 3 files are added compared to my previous clean backup. So, I delete it and hope the problem solve.
Support Team
Support Team posted this 11 April 2022

Hi,

We can confirm that the files exported from Nicepage application are free from viruses. Please let me know if everything works fine now.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, We can confirm that the files exported from Nicepage application are free from viruses. Please let me know if everything works fine now. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
seedshowcaseupm
9 Posts
seedshowcaseupm posted this 12 April 2022

Problem solved. Those 3 files are injected after comparing them to the old clean backup copy. I delete its and so far so good.

Problem solved. Those 3 files are injected after comparing them to the old clean backup copy. I delete its and so far so good.
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