Licence Expire and stopped all the features and back on Starter Package

WaamTech
23 Posts
WaamTech posted this 09 March 2022
Ask a Question

Hi,
I bought this app with the ULTIMATE package and there was mentioned the App License Life Time and Free updates for only one year but now my license is on renewal so my app has been stopped working and all option has been jumping on premium version even I can not export HTML etc.

So could you tell me why this is happening even I paid $200+ only due to life if it is like this then what are LifeTime things?

And I paid the amount for the app so if I don't renew my license then the update should be stopped, not the application jump on Starter Package really this is totally wrong even I am using a lot of other builders and apps which is don't like this kind of restriction.

and if this is any bug then please resolve this If it is the way of purchase app then I will only say fool and will not be recommended to anyone this because if after one year everything will stop then it is means we destroy our $200+ money which is a very horrible thing.

Please it is my humble request please consider this and give the solution because in the general case the app should work properly with all options that we bought and the update should be stopped if I don't renew the license.

Hope for the resolving issue.

Thanks
waamtech.com

Hi, I bought this app with the ULTIMATE package and there was mentioned the App License Life Time and Free updates for only one year but now my license is on renewal so my app has been stopped working and all option has been jumping on premium version even I can not export HTML etc. So could you tell me why this is happening even I paid $200+ only due to life if it is like this then what are LifeTime things? And I paid the amount for the app so if I don't renew my license then the update should be stopped, not the application jump on Starter Package really this is totally wrong even I am using a lot of other builders and apps which is don't like this kind of restriction. and if this is any bug then please resolve this If it is the way of purchase app then I will only say fool and will not be recommended to anyone this because if after one year everything will stop then it is means we destroy our $200+ money which is a very horrible thing. Please it is my humble request please consider this and give the solution because in the general case the app should work properly with all options that we bought and the update should be stopped if I don't renew the license. Hope for the resolving issue. Thanks waamtech.com
Vote to pay developers attention to this features or issue.
17 Replies
Order By: Standard | Newest
Support Team
Support Team posted this 09 March 2022

Hi Atif,

Could you please download the latest version you see in this list, install it and let me know if that works fine for you:
https://nicepage.com/User/app/downloads

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Atif, Could you please download the latest version you see in this list, install it and let me know if that works fine for you: https://nicepage.com/User/app/downloads ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
WaamTech
23 Posts
WaamTech posted this 09 March 2022

HI,

thanks for your quick response I have installed a very updated version which is 4.6.5 and what you shared above there are all old versions and I already shared the screen which everything is locked so please check and resolve this really I am very stuck to update my client websites.

Please check the only image option is available in my export, it is means I will develop all the websites and just only export the image ufffff,

and I don't understand if I have the newer version installed then why I jump back to 2 steps.
see the attached files, please.

Thanks,

Screenshot-2022-03-09-at-3.46.16-PM.png

Screenshot-2022-03-09-at-10.32.30-AM.png

Screenshot-2022-03-09-at-3.45.50-PM.png
HI, thanks for your quick response I have installed a very updated version which is 4.6.5 and what you shared above there are all old versions and I already shared the screen which everything is locked so please check and resolve this really I am very stuck to update my client websites. Please check the only image option is available in my export, it is means I will develop all the websites and just only export the image ufffff, and I don't understand if I have the newer version installed then why I jump back to 2 steps. see the attached files, please. Thanks, !Screenshot-2022-03-09-at-3.46.16-PM.png! !Screenshot-2022-03-09-at-10.32.30-AM.png! !Screenshot-2022-03-09-at-3.45.50-PM.png!
Support Team
Support Team posted this 09 March 2022

Hi Atif,

Could you please attach a screenshot of what you see in this link:
https://nicepage.com/User/app/downloads

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Atif, Could you please attach a screenshot of what you see in this link: https://nicepage.com/User/app/downloads ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
WaamTech
23 Posts
WaamTech posted this 09 March 2022

sure please see the attached file and you can see below the latest version provided by your link 4.5.4 and I have currently running 4.6.5 so according to your provided version my current version is the very latest right.

so just think how I can jump to back version so please check

Thanks

Screenshot-2022-03-09-at-10.29.39-PM.png
sure please see the attached file and you can see below the latest version provided by your link 4.5.4 and I have currently running 4.6.5 so according to your provided version my current version is the very latest right. so just think how I can jump to back version so please check Thanks !Screenshot-2022-03-09-at-10.29.39-PM.png!
MerlinAZ
2688 Posts
MerlinAZ posted this 09 March 2022

Download 4.5.4.
Backup your Project files.
Uninstall 4.6, reinstall 4.5.4.

Download 4.5.4. Backup your Project files. Uninstall 4.6, reinstall 4.5.4.
Support Team
Support Team posted this 09 March 2022

Hi Atif,

Please use the suggestion above, backup your projects and download the 4.5 version.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Atif, Please use the suggestion above, backup your projects and download the 4.5 version. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
WaamTech
23 Posts
WaamTech posted this 10 March 2022

Download 4.5.4.
Backup your Project files.
Uninstall 4.6, reinstall 4.5.4.

Hi,
I appreciated your quick response but here is one of my questions which is very simple I am using the very latest version right because of my premium account and when my account on renewed and facing feature locked issues then you are telling me to go to the previous version which is really unknowing so if I jump on 2 step previous version that means what was your new update in this latest version that I can not avail right. so I think this is not the solution please fix this issue in my current version because I don't want to lose the new updated feature by installing the e2 step older version.

check your blog the difference between the new feature in the 4.5 and 4.6 versions.

I'm thinking no one will accept this kind of solution because we paid for the newer and newer version and features.

I hope you never mind and try to resolve the issue in my current version

Thanks.

> Download 4.5.4. > Backup your Project files. > Uninstall 4.6, reinstall 4.5.4. Hi, I appreciated your quick response but here is one of my questions which is very simple I am using the very latest version right because of my premium account and when my account on renewed and facing feature locked issues then you are telling me to go to the previous version which is really unknowing so if I jump on 2 step previous version that means what was your new update in this latest version that I can not avail right. so I think this is not the solution please fix this issue in my current version because I don't want to lose the new updated feature by installing the e2 step older version. check your blog the difference between the new feature in the 4.5 and 4.6 versions. I'm thinking no one will accept this kind of solution because we paid for the newer and newer version and features. I hope you never mind and try to resolve the issue in my current version Thanks.
WaamTech
23 Posts
WaamTech posted this 10 March 2022

Hi Atif,

Please use the suggestion above, backup your projects and download the 4.5 version.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Yes, I already replied to that suggestion but this is not the solution please fix this issue into my current version because I cant go back and missed the new updated feature of 4.6 into the 4.5 version.

Thanks

> Hi Atif, > > Please use the suggestion above, backup your projects and download the 4.5 version. > > ................................................... > Sincerely, > Hella > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp Yes, I already replied to that suggestion but this is not the solution please fix this issue into my current version because I cant go back and missed the new updated feature of 4.6 into the 4.5 version. Thanks
Support Team
Support Team posted this 10 March 2022

Hi Atif,

Let me explain once again. You have purchased the license with one year of free updates. The one year of free updates has already expired. Now you have several options: purchase the extension of the free updates for your license and use all the latest versions that will come out within this year; do not renew the free updates period and continue to use the latest version released within your period of free updates with all the premium features (that was the 4.5 version that we recommend you to use); do not renew free updates period and use the latest version (4.6, released after your free updates expired) with the starter plan.
Now you use the latest option and your application works with a starter plan. To use the premium features you need to install the 4.5 version or extend your free updates period. Please let me know if you need any further help.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Atif, Let me explain once again. You have purchased the license with one year of free updates. The one year of free updates has already expired. Now you have several options: purchase the extension of the free updates for your license and use all the latest versions that will come out within this year; do not renew the free updates period and continue to use the latest version released within your period of free updates with all the premium features (that was the 4.5 version that we recommend you to use); do not renew free updates period and use the latest version (4.6, released after your free updates expired) with the starter plan. Now you use the latest option and your application works with a starter plan. To use the premium features you need to install the 4.5 version or extend your free updates period. Please let me know if you need any further help. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
WaamTech
23 Posts
WaamTech posted this 11 March 2022

Hi,
Thanks for this explanation but as you can find I updated my lats version in my paid premium time limit that was 2nd march-2022 and my last date of license expire 3rd March-2022 so in this way my last version should be 4.6.5 right and that day 2nd March-2022 the all option was opened but from the 4th March those all were locked so I am trying to tell you that my last version was with premium subscription 4.6.5.

As you can check in your blog the last update was 2nd March.
https://nicepage.com/doc/245898/checkout-template-custom-domain-in-desktop-applications

so i lost these new updates which I got in my premium time period.

Thanks

Hi, Thanks for this explanation but as you can find I updated my lats version in my paid premium time limit that was 2nd march-2022 and my last date of license expire 3rd March-2022 so in this way my last version should be 4.6.5 right and that day 2nd March-2022 the all option was opened but from the 4th March those all were locked so I am trying to tell you that my last version was with premium subscription 4.6.5. As you can check in your blog the last update was 2nd March. https://nicepage.com/doc/245898/checkout-template-custom-domain-in-desktop-applications so i lost these new updates which I got in my premium time period. Thanks
Support Team
Support Team posted this 14 March 2022

Hello,

The free updates period provided with the license has expired on March 2. We released Nicepage 4.6 on March 3. It was released after the free updates period expired. Therefore, the latest available version is 4.5.6. So, everything is correct.
But since this is the question of just one day, we extended your license so you can install the 4.6 version. But please note that all other updates after March 3 are out of the free updates period.

Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, The free updates period provided with the license has expired on March 2. We released Nicepage 4.6 on March 3. It was released after the free updates period expired. Therefore, the latest available version is 4.5.6. So, everything is correct. But since this is the question of just one day, we extended your license so you can install the 4.6 version. But please note that all other updates after March 3 are out of the free updates period. Please let us know if you have any further questions. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
WaamTech
23 Posts
WaamTech posted this 16 March 2022

Thank you so much now I am able to work on my latest version 4.6.5 and will see the next upcoming feature and will renew as my need.
once again thanks

Thank you so much now I am able to work on my latest version 4.6.5 and will see the next upcoming feature and will renew as my need. once again thanks
Support Team
Support Team posted this 16 March 2022

Hi Atif,

You are welcome. Please feel free to ask any other questions you may have.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Atif, You are welcome. Please feel free to ask any other questions you may have. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
WaamTech
23 Posts
WaamTech posted this 19 March 2022

Hi Team,
I hope you all are doing well!

One more time, I am here with the critical issue that is watermark still showing at the bottom below the footer "Free Website Templates created with Website Builder Software." and the reference image is attached.

so as per my previous discussion really I don't want to make again long conversation but here I will simply say why this watermark is showing with my premium product kindly resolve this.

IF you will say for the renew that I already explain I will do in future as per my need and upcoming updates.

Hope for resolving this issue.

Thanks
Atif Rehmani
waamtech.com

Hi Team, I hope you all are doing well! One more time, I am here with the critical issue that is watermark still showing at the bottom below the footer "Free Website Templates created with Website Builder Software." and the reference image is attached. so as per my previous discussion really I don't want to make again long conversation but here I will simply say why this watermark is showing with my premium product kindly resolve this. IF you will say for the renew that I already explain I will do in future as per my need and upcoming updates. Hope for resolving this issue. Thanks Atif Rehmani waamtech.com
MerlinAZ
2688 Posts
MerlinAZ posted this 19 March 2022

Site settings, general tab, uncheck the box.

Site settings, general tab, uncheck the box.
WaamTech
23 Posts
WaamTech posted this 19 March 2022

Dear Team,

I made a website after the export WordPress theme from nice page builder and install on my website but unfortunately it is not display reference like https://dermaan.com/
I don't understand why this behavior even I did all the things same as that I do in my routine.
please have a look.
Thanks

Dear Team, I made a website after the export WordPress theme from nice page builder and install on my website but unfortunately it is not display reference like https://dermaan.com/ I don't understand why this behavior even I did all the things same as that I do in my routine. please have a look. Thanks
Support Team
Support Team posted this 23 March 2022

Atif,

We see the website just fine. Please create a separate case, elaborating more on a problem. Please also try cleaning the cache.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Atif, We see the website just fine. Please create a separate case, elaborating more on a problem. Please also try cleaning the cache. ................................................... Sincerely, Alan R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
You must log in or register to leave comments