Error message on load after installing new version

teddy202
22 Posts
teddy202 posted this 02 March 2022
Report a bug

I just opened Nicepage and updated to the new version. Immediately after updating I received a pop up message : An error occured. Reload Nicepage. I clicked Reload multiple times and it keeps going. I have not access to the software. Please do something.

I just opened Nicepage and updated to the new version. Immediately after updating I received a pop up message : An error occured. Reload Nicepage. I clicked Reload multiple times and it keeps going. I have not access to the software. Please do something.
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7 Replies
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juergen.buche
11 Posts
juergen.buche posted this 02 March 2022

I have the same problem after updating to version 4.6. This is unacceptable!

I have the same problem after updating to version 4.6. This is unacceptable!
Support Team
Support Team posted this 02 March 2022

Hi,

We see the problem on our side. Our developers are investigating it. We will let you know when we receive a response from them.
Sorry for the inconvenience.

Meanwhile, install the v. 4.5.4 https://nicepage.com/User/app/downloads.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, We see the problem on our side. Our developers are investigating it. We will let you know when we receive a response from them. Sorry for the inconvenience. Meanwhile, install the v. 4.5.4 https://nicepage.com/User/app/downloads. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
c.mclewis
3 Posts
c.mclewis posted this 02 March 2022

I have the same problem and the project I was working on is saved as the latest version, so now even loading 4.5.4 doesn't help because I cannot open the site because it is not compatible :o(

I have the same problem and the project I was working on is saved as the latest version, so now even loading 4.5.4 doesn't help because I cannot open the site because it is not compatible :o(
teddy202
22 Posts
teddy202 posted this 02 March 2022

My clients are waiting for updates on their websites. Please make fixing this a priority. Thanks.

My clients are waiting for updates on their websites. Please make fixing this a priority. Thanks.
Support Team
Support Team posted this 02 March 2022

Our developers have already fixed the issue. Please update Nicepage to the most recent 4.6.2 version https://nicepage.com/User/app/downloads and check on your side.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Our developers have already fixed the issue. Please update Nicepage to the most recent **4.6.2** version https://nicepage.com/User/app/downloads and check on your side. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
teddy202
22 Posts
teddy202 posted this 02 March 2022

The latest on the link you sent me is (4.5.4) Please have your web team revise.

The latest on the link you sent me is (4.5.4) Please have your web team revise.
Support Team
Support Team posted this 03 March 2022

Hi,

Please install the latest 4.6.4 version https://nicepage.com/User/app/downloads and check again.
Let us know if you still have any difficulties.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Please install the latest **4.6.4** version https://nicepage.com/User/app/downloads and check again. Let us know if you still have any difficulties. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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