Menu is not showing

Hello Robert,

Please create a new private ticket, do not share your personal info in the public ticket.
We need your site URL address, problem page, exported project file, and access to your admin panel.
Please provide full information so we could assist you accordingly.

...................................................
Sincerely,
Anna T
Nicepage Support Team

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Hi, I recorded a video so you can understand the problem I have. It is like many people have with showing header menu..
I explain in detail on this video https://www.youtube.com/watch?v=DVA51IrN-aU&ab_channel=ApsolutUniverzuma

Hello Robert,

Please create a new private ticket with all the details sharing the link to your page and your site exported as a project.

...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 17 November 2022 by Support Team

I have the same problem. How to resolve that?

Hi,

Please create a private ticket with the link to your site access to the site backend and your project.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi,
On my WordPress site, the menu items do not show. I have tried many times but I am stuck.
In Editing mood, the menu items will be shown but in preview and publish it does not show.

Hi Rob,

If you use the Nicepage plug-in only and do not use the Nicepage theme, then it's better to choose Theme Template option for the pages so they will use the active site theme with the position for the menu. If you use Nicepage theme, then the menu should appear automatically.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Perfect, as soon as I activated the default WordPress theme the menu showed up. Thank you!

Check your Nicepage plugin settings to see if the theme header and footer is selected as opposed to the Nicepage one. Of course make sure your Divi theme is selected and not your Nicepage one. I wouldn't be surprised if Nicepage and Divi are interfering with each other as they're both page builders.

I'd personally create my theme using Nicepage just for better harmony between the theme and the page builder. One of my main gripes is designing pages to have them look completely different because my theme is altering the page formatting.

I forgot, this is a WordPress site and I am using the Divi Template.