"No video with supported format and MIME type found"

Support Team posted this 13 October 2021

Hi, Pavel,

Could you please tell us more about your issue? Does it happen on a live website? If yes, please give us the URL so we could check the issue. Did you add a video in Nicepage? Any additional information will be helpful for us.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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66 Posts

regczm posted this 14 October 2021

Its simple, any localy uploaded video, dosnt work. Project and video attached. All main browsers... Firefox, Opera, Chrome, Edge, same trouble (all browsers are latest version). I thik, problem could be a missing Adobe Flash Player, because is unsupported, old.
PS: limit 10MB for uploaded videos... not so much.
Thank you Pavel

vcelapotr-cz-2021-07-bug-video-player.zip

Image-029.jpg

odvickovani-mednych-plastu.mp4

Support Team posted this 14 October 2021

Hi, Pavel,

Thanks for the provided files!

On my side, your video works OK in the browser preview and after HTML export.

Try to clear the browser cache and remove cookies. Also, have you tested this issue on another computer? If you have this possibility, please do it. After doing these actions, please let us know about the results.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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