Custom fonts not showing in mobile view

simone158
5 Posts
simone158 posted this 24 June 2021
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My custom font is not showing up on mobile view. How can this be fixed?

https://ibb.co/TMXX96n
https://ibb.co/6WCcTwD

My custom font is not showing up on mobile view. How can this be fixed? https://ibb.co/TMXX96n https://ibb.co/6WCcTwD
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Support Team
Support Team posted this 24 June 2021

Hi, Simone,

Thanks for being our customer!

Your problem can come from the fact that you haven't updated Nicepage Desktop and the Nicepage plugin for WordPress. Could you please update them to the latest version (3.18.2), and upload your website to your server again? After doing this, please let us know about the results.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Simone, Thanks for being our customer! Your problem can come from the fact that you haven't updated Nicepage Desktop and the Nicepage plugin for WordPress. Could you please update them to the latest version (3.18.2), and upload your website to your server again? After doing this, please let us know about the results. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 24 June 2021 by Support Team

simone158
5 Posts
simone158 posted this 25 June 2021

I am facing the same issue after updating my plug-in. My desktop was already up to date.

I am facing the same issue after updating my plug-in. My desktop was already up to date.
Support Team
Support Team posted this 28 June 2021

Hi, Simone,

In this case, could you please send us your website as a Project? We will investigate your issue with your website on our side. The topic will be converted into a private one.

enter image description here

...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Simone, In this case, could you please send us your website *as a Project*? We will investigate your issue with your website on our side. The topic will be converted into a private one. ![enter image description here][1] ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp [1]: https://i.imgur.com/LAaQwjf.png
simone158
5 Posts
simone158 posted this 09 July 2021

This ticket can be closed.

This ticket can be closed.
Support Team
Support Team posted this 09 July 2021

Ok. Sure Simone,
Thank you
Contact us for further assistance.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Ok. Sure Simone, Thank you Contact us for further assistance. ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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