Support Team
posted this
26 March 2021
Hi, Cynthia,
Thanks for using Nicepage! Do you have this problem constantly or only with one website?
Please note that Nicepage requires enough RAM for comfortable work. It means that it is advisable to close other apps and programs if they are not very necessary. Also, do you have your antivirus turned on while working on Nicepage?
Try closing some programs and turn off your antivirus.
Also, we recommend you to clear the cache in Joomla. For doing it, you should run your admin panel, open the "System" tab, and click on the "Clear Cache" button. After that, go to the "Clear Expired Cache" tab, and click on the "Clear Expired Cache" button on the top.
After doing all these actions, let us know about the results.
...................................................
Sincerely,
Pavel C.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
Hi, Cynthia,
Thanks for using Nicepage! Do you have this problem constantly or only with one website?
Please note that Nicepage requires enough RAM for comfortable work. It means that it is advisable to close other apps and programs if they are not very necessary. Also, do you have your antivirus turned on while working on Nicepage?
Try closing some programs and turn off your antivirus.
Also, we recommend you to clear the cache in Joomla. For doing it, you should run your admin panel, open the "System" tab, and click on the "Clear Cache" button. After that, go to the "Clear Expired Cache" tab, and click on the "Clear Expired Cache" button on the top.
![enter image description here][1]
![enter image description here][2]
After doing all these actions, let us know about the results.
...................................................
Sincerely,
Pavel C.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp
[1]: https://i.imgur.com/6x03kva.png
[2]: https://i.imgur.com/XKzIKtS.png