Report Bug versione Mobile

gerardobove.nz
10 Posts
gerardobove.nz posted this 17 March 2021
Report a bug

Hello, I have recently published the template of the site I created for a company and I realized that opening the site from the phone the site becomes a complete disaster, not only is it no longer responsive but it is no longer navigable at all!

Link to the website:
https://www.confartigianato.pt.it/index.php

If from the phone I set the browser to open web pages in desktop mode, the site is displayed fairly correctly, on the other hand if the phone browser is left normal then without viewing the pages in desktop mode the site becomes unsavable.

Below I am attaching the photos, I hope you are able to solve this problem because in 2021 the websites are mainly viewed via smartphone so it would be a serious damage to your image to have such an ugly site.

Hello, I have recently published the template of the site I created for a company and I realized that opening the site from the phone the site becomes a complete disaster, not only is it no longer responsive but it is no longer navigable at all! Link to the website: https://www.confartigianato.pt.it/index.php If from the phone I set the browser to open web pages in desktop mode, the site is displayed fairly correctly, on the other hand if the phone browser is left normal then without viewing the pages in desktop mode the site becomes unsavable. Below I am attaching the photos, I hope you are able to solve this problem because in 2021 the websites are mainly viewed via smartphone so it would be a serious damage to your image to have such an ugly site.

Last edited 17 March 2021 by gerardobove.nz

responsive-mode mobile-view responsive-grid-bug
DesktopMode.jpeg
MobileView.jpeg
DesktopMode2.jpeg
MobileView2.jpeg
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Support Team
Support Team posted this 18 March 2021

Hi Gerardo,

I see this issue on my side. It looks like all styles are missing from the page. The HEAD section is truncated and missing almost all styles. Please check all third-party Joomla components and plugins installed on your website. It looks like one of them is causing this issue and removes everything in a mobile browser. This could be a plugin or component for optimizing mobile view or page performance.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi Gerardo, I see this issue on my side. It looks like all styles are missing from the page. The HEAD section is truncated and missing almost all styles. Please check all third-party Joomla components and plugins installed on your website. It looks like one of them is causing this issue and removes everything in a mobile browser. This could be a plugin or component for optimizing mobile view or page performance. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
gerardobove.nz
10 Posts
gerardobove.nz posted this 18 March 2021

Thank you very much for your support, actually looking in the extensions one of these was in conflict with the mobile version of the site, I proceeded by removing the extension now the mobile part works correctly.

I hope you can fix the blog post issues that are causing me a lot of problems soon!

Thank you very much for your support, actually looking in the extensions one of these was in conflict with the mobile version of the site, I proceeded by removing the extension now the mobile part works correctly. I hope you can fix the blog post issues that are causing me a lot of problems soon!
Support Team
Support Team posted this 18 March 2021

Gerardo,

It is great that your issue was fixed.

Your Blog Post question is in work, we will contact you as soon as we investigate your problem and according to the workload.
Thanks for your patience and understanding.
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Gerardo, It is great that your issue was fixed. Your Blog Post question is in work, we will contact you as soon as we investigate your problem and according to the workload. Thanks for your patience and understanding. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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