Cannot change fonts, Nicepage is selecting its own choice :)

55 Posts

Jeff Hartley posted this 09 March 2021

I am trying to change the font and it wont let me do it.defaulting back to what is there. Or choosing something else and then when viewing its reverted. ???????

So I went to themes and tried to alter fonts there.
Amazingly when I choose a font it selects the one above HUH?? IT seems to have started this latter issue when I downloaded the last update I checked with Word to see if it happens in there adn no thats fine..so it is a Nicepage issue!! Needs solving immediately :( :(

I am trying to change the font and it wont let me do it.defaulting back to what is there. Or choosing something else and then when viewing its reverted. ??????? So I went to themes and tried to alter fonts there. Amazingly when I choose a font it selects the one above HUH?? IT seems to have started this latter issue when I downloaded the last update I checked with Word to see if it happens in there adn no thats fine..so it is a Nicepage issue!! Needs solving immediately :( :(

Last edited 09 March 2021 by Jeff Hartley

custom-fonts wrong-fonts theme-fonts changing-fonts

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Support Team posted this 10 March 2021

Hi Jeff,

I have failed to reproduce this issue on my end. Please record a short video showing the issues with the fonts that you have. Also if that happens on a specific project, attach it to the ticket.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Jeff, I have failed to reproduce this issue on my end. Please record a short video showing the issues with the fonts that you have. Also if that happens on a specific project, attach it to the ticket. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

55 Posts

Jeff Hartley posted this 11 March 2021

heres a short video showing selection of fonts and you will see Nicepage returns the font that is one above in the list on each occasion???? there is nothing wrong with my mouse on any other use on the PC..only in Nicepage in selecting a font and although my mouse selects the font Nicepage returns the one above ??? JUst tried it on a different project and it doesnt do it on that one so will try and upload this one

I decided after I sent this message to start a fresh site...blank...and add in whatever I wanted... when I start to change fonts same thing happens??

Last edited 11 March 2021 by Jeff Hartley

bandicam-2021-03-11-11-41-21-654.mp4

Website919006564-arranwork.zip

Site9.zip

bandicam-2021-03-11-13-39-53-844.mp4

Support Team posted this 15 March 2021

Hi, Jeff.

Checked your project - we still can't recreate the problem.
But we had a report of a similar issue before, so please tell to us, after
upload of a 3.9 update is font selection behavior the same?

You can also try to export and reimport your project.

...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Jeff. Checked your project - we still can't recreate the problem. But we had a report of a similar issue before, so please tell to us, after upload of a 3.9 update is font selection behavior the same? You can also try to export and reimport your project. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 16 March 2021 by Support Team

Cannot change fonts, Nicepage is selecting its own choice :)

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