one time payment or yearly?

office21
7 Posts
office21 posted this 08 November 2018
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Hi,
I am thinking of buying another license (bought from you guys in 2013 & 2015). Now it says Lifetime in your pricing schedule, but I would like to confirm that - no matter which license I buy i.e. personal, business or pro, it is a one time cost and not yearly? Also, it says beta at the top of my account (office21). Is this the real deal now or is it still beta version?
Also: the full design customization: what is the difference between the business and pro version is this? What extra "unlimited" gets me the pro version?
And last but not least: the Woo commerce to come, will we still have to pay for WOO commerce or is it included in nicepage pricing?
Thanks,
Sabina

Hi, I am thinking of buying another license (bought from you guys in 2013 & 2015). Now it says Lifetime in your pricing schedule, but I would like to confirm that - no matter which license I buy i.e. personal, business or pro, it is a one time cost and not yearly? Also, it says beta at the top of my account (office21). Is this the real deal now or is it still beta version? Also: the full design customization: what is the difference between the business and pro version is this? What extra "unlimited" gets me the pro version? And last but not least: the Woo commerce to come, will we still have to pay for WOO commerce or is it included in nicepage pricing? Thanks, Sabina
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Support Team
Support Team posted this 09 November 2018

Sabina,

Thank you for your email.

1) Yes, it's a lifetime license. You will receive free updates during a year. After a year, you can stay with your current version or renew your license to continue receiving free updates.
2) We nearly ready to get out from beta and make an official release. Our product is almost stable and you can use it.
3) If you purchase PRO or ULTIMATE the WooCommerce will be included in your package.

...................................................
Sincerely,
Chris
Nicepage Support Team

Please subscribe our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Sabina, Thank you for your email. 1) Yes, it's a lifetime license. You will receive free updates during a year. After a year, you can stay with your current version or renew your license to continue receiving free updates. 2) We nearly ready to get out from beta and make an official release. Our product is almost stable and you can use it. 3) If you purchase PRO or ULTIMATE the WooCommerce will be included in your package. ................................................... Sincerely, Chris Nicepage Support Team Please subscribe our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Metta
12 Posts
Metta posted this 21 December 2019

I'm confused. Typical a "lifetime" license includes all future product updates.

However, based on what Chris said, it sounds like we only receive updates for 1 year, even if we have purchased a "lifetime" license.

In light of this, I have a couple of questions:

(1) What does a "lifetime" license provide that would be different from (better than) a 1-year license?
-- Is it simply that we can continue using an old version of Newpage indefinitely, but we will NOT get any new features or bug fixes?

(2) What are the costs of renewing each of your different licenses after they have expired?

I'm confused. Typical a "lifetime" license includes all future product updates. However, based on what Chris said, it sounds like we only receive updates for 1 year, even if we have purchased a "lifetime" license. In light of this, I have a couple of questions: (1) What does a "lifetime" license provide that would be different from (better than) a 1-year license? -- Is it simply that we can continue using an old version of Newpage indefinitely, but we will NOT get any new features or bug fixes? (2) What are the costs of renewing each of your different licenses after they have expired?

Last edited 21 December 2019 by Metta

Ch3vr0n
364 Posts
Ch3vr0n posted this 22 December 2019

Ignoring the 1yr old thread necro here but by todays standards:

Lifetime means you can use the last version your update period lets you have, for the lifetime of the product. However you will NOT be entitled to customer support or new functions / updates issued AFTER your license expires.

This is common nowadays, you don't really pay for the product. You pay for support and the right to have updates during your licensed period. License expires > you can continue to use the last version you have for the rest of your (or the product's) life. Whichever comes first.

New version is released AFTER your license expires and you want it > you need to renew your support & update license.

Ignoring the 1yr old thread necro here but by todays standards: Lifetime means you can use the last version your update period lets you have, for the lifetime of the product. However you will NOT be entitled to customer support or new functions / updates issued AFTER your license expires. This is common nowadays, you don't really pay for the product. You pay for support and the right to have updates during your licensed period. License expires > you can continue to use the last version you have for the rest of your (or the product's) life. Whichever comes first. New version is released AFTER your license expires and you want it > you need to renew your support & update license.
Support Team
Support Team posted this 24 December 2019

Hi,

The explanation above is correct, you indeed get the software for a lifetime, but the updates are free only for one year. You can use the current version forever after that, but the new updates will require the free updates period extension. That can be purchased at any time and will go with about 40% discount from the original edition price.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, The explanation above is correct, you indeed get the software for a lifetime, but the updates are free only for one year. You can use the current version forever after that, but the new updates will require the free updates period extension. That can be purchased at any time and will go with about 40% discount from the original edition price. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Metta
12 Posts
Metta posted this 24 December 2019

Thank you both for your helpful feedback and clarification.

Thank you both for your helpful feedback and clarification.
Support Team
Support Team posted this 25 December 2019

Hi,

You are welcome. Let us know when you need any help again.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, You are welcome. Let us know when you need any help again. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
matthew.hejazi
9 Posts
matthew.hejazi posted this 05 September 2020

After one year how much do annual updates cost?

After one year how much do annual updates cost?
MerlinAZ
2683 Posts
MerlinAZ posted this 05 September 2020

Hella said they were discounted, possibly around 40% off.

Hella said they were discounted, possibly around 40% off.
arunnair221b
2 Posts
arunnair221b posted this 25 October 2020

40% discount of the package cost in the current time or 40% of the same amount when I purchased ?

40% discount of the package cost in the current time or 40% of the same amount when I purchased ?
MerlinAZ
2683 Posts
MerlinAZ posted this 25 October 2020

That is the current policy.
I'm sure even they don't know what they will be doing a year from now.
We can see if there's an official response.

That is the current policy. I'm sure even they don't know what they will be doing a year from now. We can see if there's an official response.
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