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cant export

r-w-f
3 Posts
r-w-f posted this 20 December 2020
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want to add this to the desktop application as the site is being too slow but the export option only says premium only

want to add this to the desktop application as the site is being too slow but the export option only says premium only
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9 Replies
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Support Team
Support Team posted this 18 February 2022

Hi,

oziris.ri, your year of free updates ended on January 20, 2022, so please install the 4.3.3 version https://nicepage.com/User/app/downloads and use it with premium features as long as you wish.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Hi, *oziris.ri*, your year of free updates ended on January 20, 2022, so please install the **4.3.3** version https://nicepage.com/User/app/downloads and use it **with premium features** as long as you wish. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
oziris.ri
7 Posts
oziris.ri posted this 15 February 2022

I paid for bussiness licence and I cannot export . the same problem! you want to force people to pay you extra money because you limited all the options and I even I have business licence I am limited like every other user on starter plan.

I paid for bussiness licence and I cannot export . the same problem! you want to force people to pay you extra money because you limited all the options and I even I have business licence I am limited like every other user on starter plan.
Support Team
Support Team posted this 28 December 2020

Hi,

That is not a bug. The export/import Project feature is available with the purchased license only (and in the first 7-day trial period with the free Starter edition).

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi, That is not a bug. The export/import Project feature is available with the purchased license only (and in the first 7-day trial period with the free Starter edition). ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
D.FLETCHERMMUS
5 Posts
D.FLETCHERMMUS posted this 26 December 2020

so im stuck unless I pay for a licence? or I have to remake the whole thing on the desktop app..

I'm in the same boat, I was able to export to HTML..then POOOOF NOPE!

I wonder if they discovered and bug and fixed it, causing us to be locked out of exporting.

> so im stuck unless I pay for a licence? or I have to remake the whole thing on the desktop app.. I'm in the same boat, I was able to export to HTML..then POOOOF NOPE! I wonder if they discovered and bug and fixed it, causing us to be locked out of exporting.
Support Team
Support Team posted this 24 December 2020

Hi,

If you have removed the site from the dashboard, then yes, you will need to have a license to be also to import the exported Project.
Also note that the online editor you are using on nicepage.com site is a separate hosting solution and it requires a separate subscription. The license for the desktop application does not include the hosting solution.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, If you have removed the site from the dashboard, then yes, you will need to have a license to be also to import the exported Project. Also note that the online editor you are using on nicepage.com site is a separate hosting solution and it requires a separate subscription. The license for the desktop application does not include the hosting solution. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
r-w-f
3 Posts
r-w-f posted this 23 December 2020

so im stuck unless I pay for a licence? or I have to remake the whole thing on the desktop app..

so im stuck unless I pay for a licence? or I have to remake the whole thing on the desktop app..
Support Team
Support Team posted this 23 December 2020

Hi,

With the first start, the application works in full mode to give you the ability to test all the features including the project export. Then the Starter plan is activated and you can only use features available in the Starter plan. The export/import of the projects are not available in the Starter plan.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, With the first start, the application works in full mode to give you the ability to test all the features including the project export. Then the Starter plan is activated and you can only use features available in the Starter plan. The export/import of the projects are not available in the Starter plan. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
r-w-f
3 Posts
r-w-f posted this 22 December 2020

So why was I able to do it a couple of days ago the only reason I want to do it now is the app will no longer read the file.

So why was I able to do it a couple of days ago the only reason I want to do it now is the app will no longer read the file.
Support Team
Support Team posted this 21 December 2020

Hi,

The export/import of the projects is available in the paid licenses only.
Please consider creating the theme in the desktop application to export it as the HTML theme then.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, The export/import of the projects is available in the paid licenses only. Please consider creating the theme in the desktop application to export it as the HTML theme then. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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