disappearing modals

shawn.cowman
3 Posts
shawn.cowman posted this 11 December 2020
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For the third time now I lose all modals...Not sure what is going on...I have to re-create them each time....

Can I import my site back to Nicepage to get modals back?

Thank you for any help with this issue....

For the third time now I lose all modals...Not sure what is going on...I have to re-create them each time.... Can I import my site back to Nicepage to get modals back? Thank you for any help with this issue....
modals
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MerlinAZ
2692 Posts
MerlinAZ posted this 11 December 2020

What version are you using?
It was supposed to be fixed with 3.1.

What version are you using? It was supposed to be fixed with 3.1.
shawn.cowman
3 Posts
shawn.cowman posted this 11 December 2020

Version 3.1.3
They disappeared again after the update...

The live site is working correct. Can I import it back into nicepage to get the modals back?

Thanks

Version 3.1.3 They disappeared again after the update... The live site is working correct. Can I import it back into nicepage to get the modals back? Thanks
nicepage-missing-modals.png
Support Team
Support Team posted this 14 December 2020

Hi,

Unfortunately, you cannot import back the exported website. Only exported Nicepage Project can у imported back.
Please confirm that the modals were available in the Desktop application right before you updated it to the 3.1.3 version and disappeared right after the update.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Unfortunately, you cannot import back the exported website. Only exported Nicepage Project can у imported back. Please confirm that the modals were available in the Desktop application *right before* you updated it to the 3.1.3 version and disappeared *right after* the update. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
shawn.cowman
3 Posts
shawn.cowman posted this 14 December 2020

Yes, modals were available in desktop app then I did 3.1.3 update and then modals were gone. I've started exporting the project file also so should be able to recover if it happens again. Thank You

Yes, modals were available in desktop app then I did 3.1.3 update and then modals were gone. I've started exporting the project file also so should be able to recover if it happens again. Thank You
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