The "from" field in the form is not working

sebol72
6 Posts
sebol72 posted this 05 December 2020
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Despite entering the e-mail address in the from field in the form settings, the script still sends e-mails from the address it is supposed to send to.
This causes google to mark email as unsafe.

In the e-mail I received from the website, in the from field I have the same address as in the to field.

Despite entering the e-mail address in the from field in the form settings, the script still sends e-mails from the address it is supposed to send to. This causes google to mark email as unsafe. In the e-mail I received from the website, in the from field I have the same address as in the to field.
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Support Team
Support Team posted this 07 December 2020

Hi,

The From field is used for email Reply-To. This is behavior by default.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi, The From field is used for email Reply-To. This is behavior by default. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
sebol72
6 Posts
sebol72 posted this 07 December 2020

Hi.
I think we didn't understand each other.
I'll try to explain it differently

First:
the from field in the settings should be associated with the email field in the form.
Secondly:
The form sends the mail to the "Where to send submissions" field, but uses the same email address for sending.
I receive emails from my server, but from myself.
If I have a gmail address set then I have a problem because google knows that the mail was not sent from their server.

Summarizing.
In the email header I have the same sender and receiver.
In the settings it should be possible to define:

  1. address where to send submission -> There is
  2. address from which we send (e.g. existing in the domain or server, but entering depends on the users creating the form) .-> None
  3. address to which we reply (linked to the form field). -> None

Currently in gmail I have warnings about unsafe mail and negative verification. Google is unable to verify that this mail was sent from your address.
To prevent this, you need to add to the settings and PHP script the ability to define the address from which the shipment takes place (point 2).

Hi. I think we didn't understand each other. I'll try to explain it differently First: the from field in the settings should be associated with the email field in the form. Secondly: The form sends the mail to the "Where to send submissions" field, but uses the same email address for sending. I receive emails from my server, but from myself. If I have a gmail address set then I have a problem because google knows that the mail was not sent from their server. Summarizing. In the email header I have the same sender and receiver. In the settings it should be possible to define: 1. address where to send submission -> There is 2. address from which we send (e.g. existing in the domain or server, but entering depends on the users creating the form) .-> None 3. address to which we reply (linked to the form field). -> None Currently in gmail I have warnings about unsafe mail and negative verification. Google is unable to verify that this mail was sent from your address. To prevent this, you need to add to the settings and PHP script the ability to define the address from which the shipment takes place (point 2).
Support Team
Support Team posted this 08 December 2020

Hi,

I see your point. But at this moment, the email From field uses "Email Address" The From field is used for "Reply-To". But we added your request to our wish list.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, I see your point. But at this moment, the email From field uses "Email Address" The From field is used for "Reply-To". But we added your request to our wish list. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
sebol72
6 Posts
sebol72 posted this 08 December 2020

Thank you very much.
This will make the form more functional.

Sincerely,
Sebastian

Thank you very much. This will make the form more functional. Sincerely, Sebastian
GIME
11 Posts
GIME posted this 25 January 2021

Hi,

Now it is 2021.JAN.25., the version is 3.4.2 since then, but this problem still exists. :(
When we can expect solution?

Sincerely,
Gime

Hi, Now it is 2021.JAN.25., the version is 3.4.2 since then, but this problem still exists. :( When we can expect solution? Sincerely, Gime
Support Team
Support Team posted this 26 January 2021

Sebastian,

Unfortunately, your issue is still in development. We have forwarded your concern to the dev team.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

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Sebastian, Unfortunately, your issue is still in development. We have forwarded your concern to the dev team. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
GIME
11 Posts
GIME posted this 15 February 2021

... your issue is still in development. ...

When can we expect the solution? This is 2021.FEB.15. now... 3 weeks spent since last reaction on this.

> ... your issue is still in development. ... When can we expect the solution? This is 2021.FEB.15. now... 3 weeks spent since last reaction on this.

Last edited 15 February 2021 by GIME

Support Team
Support Team posted this 16 February 2021

Hi,

Sorry, no solution for now, our developers will review this issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi, Sorry, no solution for now, our developers will review this issue. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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