Feedback on the latest update (December 2020)

usmanfarhat
4 Posts
usmanfarhat posted this 01 December 2020
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In the latest update, free users can no longer export their projects. This is a major change, and users should have been advised about it. I personally spent several hours completing a project only to find out that I can no longer transfer it to my Home PC. Please look into it. Even if you must restrict this functionality subject to payment, which is your right, please alert the users in advance so they are not suddenly stuck at a crucial time.

In the latest update, free users can no longer export their projects. This is a major change, and users should have been advised about it. I personally spent several hours completing a project only to find out that I can no longer transfer it to my Home PC. Please look into it. Even if you must restrict this functionality subject to payment, which is your right, please alert the users in advance so they are not suddenly stuck at a crucial time.
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Support Team
Support Team posted this 01 December 2020

If your trial is over, than, unfortunately, you are unable to export Projects. It's Black Friday maybe it's the right time to buy personal?

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

If your trial is over, than, unfortunately, you are unable to export Projects. It's Black Friday maybe it's the right time to buy personal? ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
usmanfarhat
4 Posts
usmanfarhat posted this 01 December 2020

I didn't see anything about trial time on the website or even within the software. I understand that premium purchases keep the engines running. All I request is that there should be a warning well ahead of time if someone risks losing (or delaying due to payment) hours of work.

I didn't see anything about trial time on the website or even within the software. I understand that premium purchases keep the engines running. All I request is that there should be a warning well ahead of time if someone risks losing (or delaying due to payment) hours of work.
Support Team
Support Team posted this 02 December 2020

Thank you for the feedback, we will work on that.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Thank you for the feedback, we will work on that. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
shane53
125 Posts
shane53 posted this 02 December 2020

You don't have any right to complain when you use a free version/ trial. Pay for the software you use. It's only fair.

You don't have any right to complain when you use a free version/ trial. Pay for the software you use. It's only fair.
usmanfarhat
4 Posts
usmanfarhat posted this 07 December 2020

No I actually do. I used the free version after reviewing other services because the competitors were very clear that anything of value (to me) was subject to payment; while Nicepage offered a lot of things for free and clearly marked certain items as paid. Then Nicepage continued to offer me the option to export for free while constantly reminding me to buy the premium version. The word "premium" itself suggests that it would give me additional benefits for an additional cost. If they had the intention of restricting such an important functionality after some time, ALL I ASKED is that they should have prompted the users in the reminder to buy premium. That way, the users would either buy it in time or seek an alternative without losing data.

Leave me; I am using it for my personal project. Take a professional freelancer for example. What if he had to meet a deadline and he had promised delivery to his client based on the implication that the software will continue to work without any major changes, only to find out the last day that he cannot export the project? That man would not have the time or resources to buy premium at such a short notice. Even if he were to buy it, some people don't have a credit card and have to make arrangements with their bank in advance or ask someone for his credit card well ahead of time.

Nicepage is a really good software solution and it deserves the money. I said it in the first post too. The only REQUEST (not complaint) I had was that they should make their policy clearly known to the user. After all, the very philosophy of the software is focusing on effective design.

No I actually do. I used the free version after reviewing other services because the competitors were very clear that anything of value (to me) was subject to payment; while Nicepage offered a lot of things for free and clearly marked certain items as paid. Then Nicepage continued to offer me the option to export for free while constantly reminding me to buy the premium version. The word "premium" itself suggests that it would give me additional benefits for an additional cost. If they had the intention of restricting such an important functionality after some time, ALL I ASKED is that they should have prompted the users in the reminder to buy premium. That way, the users would either buy it in time or seek an alternative without losing data. Leave me; I am using it for my personal project. Take a professional freelancer for example. What if he had to meet a deadline and he had promised delivery to his client based on the implication that the software will continue to work without any major changes, only to find out the last day that he cannot export the project? That man would not have the time or resources to buy premium at such a short notice. Even if he were to buy it, some people don't have a credit card and have to make arrangements with their bank in advance or ask someone for his credit card well ahead of time. Nicepage is a really good software solution and it deserves the money. I said it in the first post too. The only REQUEST (not complaint) I had was that they should make their policy clearly known to the user. After all, the very philosophy of the software is focusing on effective design.
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