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Nicepage does not export since latest update Nov 2020

WDS
1 Posts
WDS posted this 23 November 2020
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How can I get joomla template to export? getting error message:

Failed to send request: "//export5.nicepage.io/getCommons.json?cms=joomla"

Was working ok till last update

How can I get joomla template to export? getting error message: Failed to send request: "//export5.nicepage.io/getCommons.json?cms=joomla" Was working ok till last update
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kinju_oz
17 Posts
kinju_oz posted this 23 November 2020

It was working until this morning. Now I can't export using the desktop version (2.3.01), getting the same error as WDS above. With the online version, I get errors regardless of the installed Nicepage version... have tested on sites running v2.28.1, v2.29.5 and v2.30.1.... won't save changes.

This appears to be a problem with the Nicepage server.

Nicepage, can you please look at this ASAP.

It was working until this morning. Now I can't export using the desktop version (2.3.01), getting the same error as WDS above. With the online version, I get errors regardless of the installed Nicepage version... have tested on sites running v2.28.1, v2.29.5 and v2.30.1.... won't save changes. This appears to be a problem with the Nicepage server. **Nicepage, can you please look at this ASAP.**
Support Team
Support Team posted this 23 November 2020

Hi,

WDS, I have already answered in your private case, please check it and provide your Desktop project there.

kinju_oz, please also create a private case and provide your Desktop project and specify the problem with the online version. If you mean Nicepage plugin Editor, please provide temporary access to the site backend and specify how to reproduce the saving issue on your side.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi, *WDS*, I have already answered in your private case, please check it and provide your Desktop project there. *kinju_oz*, please also create a private case and provide your Desktop project and specify the problem *with the online version*. If you mean Nicepage plugin Editor, please provide temporary access to the site backend and specify how to reproduce the saving issue on your side. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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