Problem with menu and sub-pages

peter.noblesse
1 Posts
peter.noblesse posted this 01 November 2020
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Hi. I'm trying to create a sub-page, but as soon as I do so, the main page in the menu isn't clickable anymore. Nor the sub-page.
So, if i do
1 2 3 4
in the menu, every page is clickable.
If I do
1 2 4
3
pages 2 and for cannot be reached in the menu. How can I solve this???

Hi. I'm trying to create a sub-page, but as soon as I do so, the main page in the menu isn't clickable anymore. Nor the sub-page. So, if i do 1 2 3 4 in the menu, every page is clickable. If I do 1 2 4 3 pages 2 and for cannot be reached in the menu. How can I solve this???
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13 Replies
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Support Team
Support Team posted this 02 November 2020

Hi,

Please provide a link to the page where we could see the issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi, Please provide a link to the page where we could see the issue. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
petergrobson
7 Posts
petergrobson posted this 25 November 2020

I have a similar problem.
Menu with 9 pages and sub off page 2 (LOCATION/CONTACT).
When previewing site first two menu buttons highlighted.
Clicking on other buttons, link and highlight work properly.
But clicking on second button (LOCATION), it and previous link remain highlighted, the link to (LOCATION) does not work, and then when clicking on sub menu (LOCATION/CONTACT) the link to (CONTACT) works but parent (LOCATION) button is highlighted and the sub (CONTACT) doesn't appear at all!

I have a similar problem. Menu with 9 pages and sub off page 2 (LOCATION/CONTACT). When previewing site first two menu buttons highlighted. Clicking on other buttons, link and highlight work properly. But clicking on second button (LOCATION), it and previous link remain highlighted, the link to (LOCATION) does not work, and then when clicking on sub menu (LOCATION/CONTACT) the link to (CONTACT) works but parent (LOCATION) button is highlighted and the sub (CONTACT) doesn't appear at all!
Support Team
Support Team posted this 26 November 2020

Hi,

That issue happens in the application or on the live site as well? Please export the theme as a project and attach it to the ticket. Also provide a link to the site if the issue is reproducible online.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, That issue happens in the application or on the live site as well? Please export the theme as a project and attach it to the ticket. Also provide a link to the site if the issue is reproducible online. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
petergrobson
7 Posts
petergrobson posted this 26 November 2020

Site is still a work in process.
Tried sub menus on all pages with same result, sub works but parent doesn't when in quick preview.
Tried preview in chrome, link to parent with sub menu as well as sub menu worked but sub menu drop-down button didn't display.
Do I attach project here or somewhere else as a ticket?

Site is still a work in process. Tried sub menus on all pages with same result, sub works but parent doesn't when in quick preview. Tried preview in chrome, link to parent with sub menu as well as sub menu worked but sub menu drop-down button didn't display. Do I attach project here or somewhere else as a ticket?
Support Team
Support Team posted this 27 November 2020

Hi,

Yes please, attach the exported project to the ticket. Also provide step-by-step instructions on how to reproduce the issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Yes please, attach the exported project to the ticket. Also provide step-by-step instructions on how to reproduce the issue. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
kt301060
4 Posts
kt301060 posted this 27 November 2020

Hi. I'm trying to create a sub-page, but as soon as I do so, the main page in the menu isn't clickable anymore. Nor the sub-page.
So, if i do
1 2 3 4
in the menu, every page is clickable.
If I do
1 2 4
3
pages 2 and for cannot be reached in the menu. How can I solve this???

We have a similar problem in that on a menu with second levels, viewed in the hamburger menu the top level heading is non clickable.

Heading 1 Heading 2 Heading 3

                     Sub heading

When viewed in Hamburger, you can roll over the Heading 2 text but it is non-clickable.

> Hi. I'm trying to create a sub-page, but as soon as I do so, the main page in the menu isn't clickable anymore. Nor the sub-page. > So, if i do > 1 2 3 4 > in the menu, every page is clickable. > If I do > 1 2 4 > 3 > pages 2 and for cannot be reached in the menu. How can I solve this??? We have a similar problem in that on a menu with second levels, viewed in the hamburger menu the top level heading is non clickable. Heading 1 Heading 2 Heading 3 Sub heading When viewed in Hamburger, you can roll over the Heading 2 text but it is non-clickable.

Last edited 27 November 2020 by kt301060

kt301060
4 Posts
kt301060 posted this 27 November 2020

The attached image is likely clearer than my words! Apologies

The attached image is likely clearer than my words! Apologies
Support Team
Support Team posted this 30 November 2020

It is a known issue. For now, you can add the menu item as the first subitem in the submenu.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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It is a known issue. For now, you can add the menu item as the first subitem in the submenu. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
petergrobson
7 Posts
petergrobson posted this 11 December 2020

Work still in progress and submenus still creating problems.
I created submenu in wordpress to blocks on pages. Hovering over parent-menu, submenu displays but disappears as soon as you go to click on it!!
See here to check out the issue at https://stmaryslindsay.ca/preview/

Work still in progress and submenus still creating problems. I created submenu in wordpress to blocks on pages. Hovering over parent-menu, submenu displays but disappears as soon as you go to click on it!! See here to check out the issue at https://stmaryslindsay.ca/preview/
Support Team
Support Team posted this 11 December 2020

We will work on that.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

We will work on that. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
wjt
8 Posts
wjt posted this 06 December 2022

Is there a fix for this? I'm having the same problem at new.acapa.org. Try to get to "ABOUT US" -:> "HISTORY"

Is there a fix for this? I'm having the same problem at new.acapa.org. Try to get to "ABOUT US" -:> "HISTORY"
Support Team
Support Team posted this 08 December 2022

BlueChip ,

Please create a separate private case, providing your project.

...................................................
Sincerely,
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

BlueChip , Please create a separate private case, providing your project. ................................................... Sincerely, Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
wjt
8 Posts
wjt posted this 08 December 2022

OK... I did

OK... I did
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