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Video background does not work on mobiles

Kjuri
12 Posts
Kjuri posted this 12 October 2020
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Hi,

I have problem with site https://revclub.nicepage.io/Page-11.html .

There is placed a background video, but the background does not move does not ever start on mobiles...

I have read some answers from you, that it is caused by the browsers, that the mobile browsers are commonly disabling auto play and background videos, but when I tried to do the same on wix.com, the placed video played on mobiles too...

I would like to finish my site on Nicepage, not on wix.com. So can you help me with that?

Thank you.

Kind regards

George

Hi, I have problem with site https://revclub.nicepage.io/Page-11.html . There is placed a background video, but the background does not move does not ever start on mobiles... I have read some answers from you, that it is caused by the browsers, that the mobile browsers are commonly disabling auto play and background videos, but when I tried to do the same on wix.com, the placed video played on mobiles too... I would like to finish my site on Nicepage, not on wix.com. So can you help me with that? Thank you. Kind regards George
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Support Team
Support Team posted this 26 October 2020

Hi Juraj,

Please note that such video will be downloaded over cellular networks, which could be quite expensive for the visitor. Therefore, Nicepage video backgrounds are not working in the phone responsive mode in all cases.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Juraj, Please note that such video will be downloaded over cellular networks, which could be quite expensive for the visitor. Therefore, Nicepage video backgrounds are not working in the phone responsive mode in all cases. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Kjuri
12 Posts
Kjuri posted this 23 October 2020

Hi,

Have a look at my site on wix on your mobile...

The background video is moving...

https://kapralikjuraj.wixsite.com/revclub

Kind regards

Juraj Kapralik

Hi, Have a look at my site on wix on your mobile... The background video is moving... https://kapralikjuraj.wixsite.com/revclub Kind regards Juraj Kapralik
Support Team
Support Team posted this 23 October 2020

Hi,

I have read some answers from you, that it is caused by the browsers, that the mobile browsers are commonly disabling auto play and background videos, but when I tried to do the same on wix.com, the placed video played on mobiles too...

Please note that such video will be downloaded over cellular networks which could be quite expensive for the visitor. Therefore this is behavior by default in most mobile browsers.
https://developers.google.com/youtube/iframe_api_reference#Mobile_considerations
But I've tested video background on wix. A simple new section with a default video background. The video does not play in the phone mode too.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, > I have read some answers from you, that it is caused by the browsers, that the mobile browsers are commonly disabling auto play and background videos, but when I tried to do the same on wix.com, the placed video played on mobiles too... Please note that such video will be downloaded over cellular networks which could be quite expensive for the visitor. Therefore this is behavior by default in most mobile browsers. https://developers.google.com/youtube/iframe_api_reference#Mobile_considerations But I've tested video background on wix. A simple new section with a default video background. The video does not play in the phone mode too. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Kjuri
12 Posts
Kjuri posted this 22 October 2020

https://revclub.nicepage.io/

https://revclub.nicepage.io/
Support Team
Support Team posted this 14 October 2020

Juraj,

Please attach your project so that we could investigate your case.

...................................................
Sincerely,
Allen R.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Juraj, Please attach your project so that we could investigate your case. ................................................... Sincerely, Allen R. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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