I paid for the pro and it shows its only one year while it is lifetime on your AD

Hi Daly,

What does not work in this version? Attach a screenshot of the error message.

...................................................
Sincerely,
Hella
Nicepage Support Team

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so this one is not working can you fix and send it to me https://get.nicepage.com/Nicepage-3.12.0.dmg

Couldn't help but chime in...

Nicepage is pretty simple to understand,

There are 4 user types - Starter, Personal, Business, Pro.
After the purchase your email/account is assigned a matching user type.

Under https://nicepage.com/download
You can download the latest desktop + plugin versions of Nicepage. Windows, Mac, Wordpress, Joomla.

When you sign in with your email address it unlocks features and account limits.
It's that simple.

Now what happens if you decide not to renew the subscription after 1 year?

You can only use the last software version after it expires - for life.
So afterwards you can only use available download versions found here https://nicepage.com/User/app/downloads
If you install a new version or update the plugins it will downgrade you to the Starter package

After it expires they use tactics, which I understand from a business perspective but are very annoying.

• You are constantly nagged to update and you can't hide or turn these off, and they come often, every 2 weeks.
• If your client updates their plugin version they return to the Starter package. 🤦
• If the last software versions have bugs you will need to spend a-lot of time proving it (but if at fault, Nicepage will extend your update license) you are stuck with that old bug version until they extend your subscription.
• New released block designs are updated regardless of your version and they appear above all others (locked) making it painful to scroll through eventually.

There is probably more I didn't notice but it's well worth paying for updates,
After 3 years and tons of great updates its now only missing a Mega Menu.

Last edited 22 September 2021 by webxsite

Hi Daly,

Please specify if you've tried mentioned versions already?
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

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they dont give me the full pro premium features

Hi Daly,

Please try this link:
https://get.nicepage.com/Nicepage-3.13.0.dmg
Or this one:
https://get.nicepage.com/Nicepage-3.12.0.dmg

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Mac os can you send me not the latest one because I want to keep my premium pro version without having to pay extra for now you got my point and I don't know witch version will allow me to keep the PRO features on and premium

No version of any software is ever 100% bugfree, bugs can always appear. There is no iOS version. iOS is for iphones, the desktop variant is MacOS. You can find the latest version your license allows usually in the top right corner after logging in and then clicking "available versions".

Witch version is good because it had bugs and also what IOS version will work as pro for my subscription ant you send me the version link for IOS and version number

Hi Daly,

The available versions are listed in the link I have provided above. Please let me know what exact issues do you have.

...................................................
Sincerely,
Hella
Nicepage Support Team

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What is the version that I have to choose to get back pro ( I cant find it there for my subscription ) the ones I tried have bugs on mac os

Hi Daly,

You can find the available versions using this link:
https://nicepage.com/User/app/downloads

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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I’m not support. Just another user. They should be able to tell you, but that link I posted before should show you.

I dont know wich one it is can you check

ok will you be kind and send it to me for IOS

I don’t think you understand.
The last version number before your license expired is the one you can continue to use.

the one that I paid for pro for life

What version are you looking for?

That version that I have for pro is nit there anymore

https://nicepage.com/User/app/downloads