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License issue

mkiepal
2 Posts
mkiepal posted this 07 October 2020
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Hello, I activated yesterday my license and yesterday there was no problem for selecting fonts like type Arial etc. currently I cant change any fonts because Im recieving information that is premium plan. Can I ask for support? I bought yesterday promo license and today it seems to be limited.

Hello, I activated yesterday my license and yesterday there was no problem for selecting fonts like type Arial etc. currently I cant change any fonts because Im recieving information that is premium plan. Can I ask for support? I bought yesterday promo license and today it seems to be limited.
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Support Team
Support Team posted this 07 October 2020

Hi Marcin,

If you see this message:

Google-fonts-Personal-license.png

Google-fonts-Personal-license.png
then please note, we have fixed the bug with the Custom Color and Fonts in the Personal License with the latest Nicepage version https://nicepage.com/doc/99341/modal-popup-and-product-details-released

In the Pricing Table here https://nicepage.com/premium, you see that those options are blank, therefore, should not be available. All used custom colors and fonts will stay unchanged, meaning that all existing Nicepage Projects will not be affected. However, users with the Personal License will not be able to add new custom Colors and Fonts.

Please explain in more details all the other problems you have.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Marcin, If you see this message: !Google-fonts-Personal-license.png! Google-fonts-Personal-license.png then please note, we have fixed the bug with the Custom Color and Fonts in the Personal License with the latest Nicepage version https://nicepage.com/doc/99341/modal-popup-and-product-details-released In the Pricing Table here https://nicepage.com/premium, you see that those options are blank, therefore, should not be available. All used custom colors and fonts will stay unchanged, meaning that all existing Nicepage Projects will not be affected. However, users with the Personal License will not be able to add new custom Colors and Fonts. Please explain in more details all the other problems you have. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mike423
3 Posts
mike423 posted this 07 October 2020

Good for you. Please provide us with a list of the fonts that we poor users we can use. So far for me was only open sans. Your tactics are disgusting.You wanna charge me 80 euro more for Open source fonts and creating custom colors. And all these in "Nicepage University". Real pity, Your flirting with on the limits with scam. Ok I can remember my trial days that everyday you were removing a tool but we didn't expect that on a licensed use. One month before we had to fix 1 page of coding to install a modal you did two weeks to release the automatic popup and with popup update you left us with comic sans and black and white. You are a joke. Have in mind that if accidentally change the font on an existing project which is very possible as your system many time when you pass over with mouse do it by it self, it wont let you select the font you had.

SHAME ON YOU!!!

Good for you. Please provide us with a list of the fonts that we poor users we can use. So far for me was only open sans. Your tactics are disgusting.You wanna charge me 80 euro more for Open source fonts and creating custom colors. And all these in "Nicepage University". Real pity, Your flirting with on the limits with scam. Ok I can remember my trial days that everyday you were removing a tool but we didn't expect that on a licensed use. One month before we had to fix 1 page of coding to install a modal you did two weeks to release the automatic popup and with popup update you left us with comic sans and black and white. You are a joke. Have in mind that if accidentally change the font on an existing project which is very possible as your system many time when you pass over with mouse do it by it self, it wont let you select the font you had. SHAME ON YOU!!!

Last edited 08 October 2020 by Support Team

mike423
3 Posts
mike423 posted this 07 October 2020

You know that you are touching the limits of the illegal. I can understand not to provide the in new subscriptions but on the existing ones to remove all the fonts ( and I am waiting for the list that personal users can use) and mixing the colors..... pfff I don't have words to describe this provocation.

You know that you are touching the limits of the illegal. I can understand not to provide the in new subscriptions but on the existing ones to remove all the fonts ( and I am waiting for the list that personal users can use) and mixing the colors..... pfff I don't have words to describe this provocation.
mike423
3 Posts
mike423 posted this 07 October 2020

What about the ongoing project that we have. And believe me we are not pro that why we are using your software. We have to change all the fonts???

What about the ongoing project that we have. And believe me we are not pro that why we are using your software. We have to change all the fonts???
nick-vr-15
2 Posts
nick-vr-15 posted this 07 October 2020

[Message deleted due to violation of forum rules]

[Message deleted due to violation of forum rules]

Last edited 08 October 2020 by Support Team

simonusher3
28 Posts
simonusher3 posted this 09 October 2020

I think Nicepage has reinstated the previous state of the personal plan for existing customers and not upgraded to business. I think removing the usage of all fonts bar 2 and colour picker from the plan is practically making this plan useless but, the business plan is on the pricey side. I feel nicepage may of shot themselves in the foot, as anyone who only need the software to build a site will look elsewhere and will loose possible revenue.

Simon..

I think Nicepage has reinstated the previous state of the personal plan for existing customers and not upgraded to business. I think removing the usage of all fonts bar 2 and colour picker from the plan is practically making this plan useless but, the business plan is on the pricey side. I feel nicepage may of shot themselves in the foot, as anyone who only need the software to build a site will look elsewhere and will loose possible revenue. Simon..
Support Team
Support Team posted this 09 October 2020

Hi,

We apologize for the inconvenience.

Actually, there was a bug. On our forum, you can find a lot of topics for the past and this year with questions from users about Personal license and Full design customization
(900+ Google Fonts, Custom Font Sizes, Custom Color), where we explain that this license Edition doesn't include custom colors and a complete list of Google fonts, for example:
https://nicepage.com/questions/74519/license
https://nicepage.com/questions/7337/full-design-customization
https://nicepage.com/questions/45010/what-s-different

The Personal license includes the Popular fonts only and the predesigned color schemes.
At some moment the restriction was accidentally removed. We fixed this issue with this update.

We also discussed this situation and decided to include 5 custom colors in the Personal license. Also, you should be able to use the fonts that you already selected in this project for other pages in the project.
The improvements are already available with Nicepage 2.27.3 version https://nicepage.com/User/app/downloads.

Please let us know if you have any further questions.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, We apologize for the inconvenience. Actually, there was a bug. On our forum, you can find a lot of topics for the past and this year with questions from users about Personal license and Full design customization (900+ Google Fonts, Custom Font Sizes, Custom Color), where we explain that this license Edition doesn't include custom colors and a complete list of Google fonts, for example: https://nicepage.com/questions/74519/license https://nicepage.com/questions/7337/full-design-customization https://nicepage.com/questions/45010/what-s-different The Personal license includes the Popular fonts only and the predesigned color schemes. At some moment the restriction was accidentally removed. We fixed this issue with this update. We also discussed this situation and decided to include 5 custom colors in the Personal license. Also, you should be able to use the fonts that you already selected in this project for other pages in the project. **The improvements are already available with Nicepage 2.27.3 version** https://nicepage.com/User/app/downloads. Please let us know if you have any further questions. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
voodoo
61 Posts
voodoo posted this 07 November 2020

I am on the latest version of nicepage V2.29.0
I am in the process of creating a NP wordpress theme from an existing artisteer wp theme.

I need to use a STENCIL type Google font but when I go to change the H1 font im hit with the message - only available in pro / ultimate editions.

Is that correct ?

I am stuck - Artistter wont work with latest WP version and to create Nicepage theme instead also wont work unless I upgrade to 'pro' - is that correct ?

I am on the latest version of nicepage V2.29.0 I am in the process of creating a NP wordpress theme from an existing artisteer wp theme. I need to use a STENCIL type Google font but when I go to change the H1 font im hit with the message - only available in pro / ultimate editions. Is that correct ? I am stuck - Artistter wont work with latest WP version and to create Nicepage theme instead also wont work unless I upgrade to 'pro' - is that correct ?
Support Team
Support Team posted this 09 November 2020

Hello,

Unfortunately, Full Design Customization options that include all Google Fonts are not available in the Personal package. They are available in the Business, Pro, and Ultimate packages.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, Unfortunately, Full Design Customization options that include all Google Fonts are not available in the Personal package. They are available in the Business, Pro, and Ultimate packages. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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