Whitelabel shows nicepage logo at Wordpress Themes

mikegoetz542
12 Posts
mikegoetz542 posted this 05 October 2020
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Hi together,
have the ultimate white label edition.
If i install the nicepage theme which i created at clients domain, then i get shown the nicepage logo at wordpress themes (I dont mean the dashboard logo, this works).
How can i change it to my agency logo?

thanks for response :)

**Hi together,** have the ultimate white label edition. If i install the nicepage theme which i created at clients domain, then i get shown the nicepage logo at wordpress themes (I dont mean the dashboard logo, this works). How can i change it to my agency logo? thanks for response :)
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Support Team
Support Team posted this 05 October 2020

Mike,

If you mean the theme thumbnail, you can change it under the Site Settings >> Theme tab.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Mike, If you mean the theme thumbnail, you can change it under the Site Settings >> Theme tab. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mikegoetz542
12 Posts
mikegoetz542 posted this 05 October 2020

Hi Olivia, many thanks for your fast response!!!
I`ll do so and should work.

Have a good time,

best wishes Mike

Hi Olivia, many thanks for your fast response!!! I`ll do so and should work. Have a good time, best wishes Mike
mikegoetz542
12 Posts
mikegoetz542 posted this 05 October 2020

Olivia, i did as you described and my logo is shown as thumbnail at theme tab. then exported all into zip file for wordpress. deinstalled wordpress instance and installed fresh wordpress, afterwards the zip file as wordpress theme as is needed , then the nicepage plugin. But again theme thumbnail showed nicepage logo.
Did i something wrong?

Best wishes Mike

Olivia, i did as you described and my logo is shown as thumbnail at theme tab. then exported all into zip file for wordpress. deinstalled wordpress instance and installed fresh wordpress, afterwards the zip file as wordpress theme as is needed , then the nicepage plugin. But again theme thumbnail showed nicepage logo. Did i something wrong? Best wishes Mike
Support Team
Support Team posted this 06 October 2020

Hi Mike,

Please attach your project with the changes thumbnail and we'll check it on our end.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Mike, Please attach your project with the changes thumbnail and we'll check it on our end. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mikegoetz542
12 Posts
mikegoetz542 posted this 06 October 2020

Hi Hella, thanks for fast support. Hereby attached are the two files, one shows installed thumbnail at desktop theme setup, the other shows theme appearence at domain

Best wishes Mike

Hi Hella, thanks for fast support. Hereby attached are the two files, one shows installed thumbnail at desktop theme setup, the other shows theme appearence at domain Best wishes Mike
Support Team
Support Team posted this 06 October 2020

Hi Mike,

Please attach your project and we'll check it on our end. Also try to clear the site cache.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Mike, Please attach your project and we'll check it on our end. Also try to clear the site cache. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mikegoetz542
12 Posts
mikegoetz542 posted this 06 October 2020

Hi Hella, here the project-file

page cached (W3 total cache), no change

Best wishes Mike

Hi Hella, here the project-file page cached (W3 total cache), no change Best wishes Mike
Support Team
Support Team posted this 07 October 2020

Hi Mike,

The theme logo is ok:

theme-logo.png

Please export the theme with a different name than the theme installed on the WP website. Does the issue continue?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Mike, The theme logo is ok: !theme-logo.png! Please export the theme with a different name than the theme installed on the WP website. Does the issue continue? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
mikegoetz542
12 Posts
mikegoetz542 posted this 08 October 2020

Hi Olivia, thanks for fast support! (As nicepage always does, which i really appreciate)

now checked dashboard at wordpress instance and my logo is there, but i didnt export /installed theme again.
Can be that the error was of my server speed?

Best wishes Mike

Hi Olivia, thanks for fast support! (As nicepage always does, which i really appreciate) now checked dashboard at wordpress instance and my logo is there, but i didnt export /installed theme again. Can be that the error was of my server speed? Best wishes Mike
Support Team
Support Team posted this 09 October 2020

Hi Mike,

Most probably it was caching, not the speed problem. We glad that everything is ok now. Please let us know if you need our further assistance.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Mike, Most probably it was caching, not the speed problem. We glad that everything is ok now. Please let us know if you need our further assistance. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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