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website projects missing

hoss78
2 Posts
hoss78 posted this 04 August 2020
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Dear support ,
Since the latest updates (2.21.3) it seems all my work-in-progress sites are missing in the desktop application.
Is there any way to retrieve them back ? I didn't delete them myself .
Thx in advance .

Dear support , Since the latest updates (2.21.3) it seems all my work-in-progress sites are missing in the desktop application. Is there any way to retrieve them back ? I didn't delete them myself . Thx in advance .
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Support Team
Support Team posted this 29 January 2021

Hi Stijn,

You can try to copy all those Site_number folders and paste them in the location that is currently set as the Project Folder in your Profile >> Preferences.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Stijn, You can try to copy all those *Site_number* folders and paste them in the location that is currently set as the Project Folder in your Profile >> Preferences. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
stig222
13 Posts
stig222 posted this 28 January 2021

Indeed , default project folder seems to be changed. Redirect this to the correct folder, and problem solved.
Million thx !

Hi. I have the same problem as you.
What is the "project folder"? The folder named Site_"and a number"? That is where all my files for the webpage is.
When I select that folder in Preferences, Nicepage tell me that "Cannot copy "folder name" to a subdirectory of itself......
I'm doing something wrong, but I don't know what it is.
Any help are highly appreciated.

Regards
Stig Norheim

> Indeed , default project folder seems to be changed. Redirect this to the correct folder, and problem solved. > Million thx ! Hi. I have the same problem as you. What is the "project folder"? The folder named Site_"and a number"? That is where all my files for the webpage is. When I select that folder in Preferences, Nicepage tell me that "Cannot copy "folder name" to a subdirectory of itself...... I'm doing something wrong, but I don't know what it is. Any help are highly appreciated. Regards Stig Norheim
Support Team
Support Team posted this 06 August 2020

Hi Stijn,

Nice to hear that everything is fine now, feel free to contact us on any occasion.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Stijn, Nice to hear that everything is fine now, feel free to contact us on any occasion. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
hoss78
2 Posts
hoss78 posted this 06 August 2020

Indeed , default project folder seems to be changed. Redirect this to the correct folder, and problem solved.
Million thx !

Indeed , default project folder seems to be changed. Redirect this to the correct folder, and problem solved. Million thx !
Support Team
Support Team posted this 04 August 2020

Hi Stijn,

Maybe the project folder was changed. Please go into the Profile drop-down in the top right corner >> Preferences and check that the Projects folder path is correct and leads to the location of your projects.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Stijn, Maybe the project folder was changed. Please go into the Profile drop-down in the top right corner >> Preferences and check that the Projects folder path is correct and leads to the location of your projects. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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