jack281
posted this
06 August 2020
Shortcode placed in the widget causes errors and will not display the form. We followed the instructions in your documentation, placed the short code in the widget using the desktop app and uploaded Pages and Editor Plugin only. We then imported the revised plugin and content, and published the site. The form is not showing. The plugin shows "Saving" for an extended period but after several minutes, it displays the error attached.
We also tried to insert the shortcode from the Nicepage editor in Wordpress with the same result. This shortcode had been successfully installed previously, but now will not display the form.
I am attaching screenshots of the errors and alerts that show while trying to add shortcode for a Gravity form. We have checked the shortcode and it is correct.
Also
•The site does not display correctly for the Internet Explorer 11 browser
•The phone number is not clickable in the Chrome browser on mobile
•Icons show hidden text in Mac Safari desktop such as "Created by Becrisfrom the Noun Project". It does not display this text in other browsers.
• I have not had a reply to this request for four days. We used the Nicepage form, but it will not accept the phone entry that matches the regular expression ^[2-9]d{2}-d{3}-d{4}$
So if the user enters 214-444-5555, for example, it shows "Please match the requested format"
Site is dallasjunkguys.com
Shortcode placed in the widget causes errors and will not display the form. We followed the instructions in your documentation, placed the short code in the widget using the desktop app and uploaded Pages and Editor Plugin only. We then imported the revised plugin and content, and published the site. The form is not showing. The plugin shows "Saving" for an extended period but after several minutes, it displays the error attached.
We also tried to insert the shortcode from the Nicepage editor in Wordpress with the same result. This shortcode had been successfully installed previously, but now will not display the form.
I am attaching screenshots of the errors and alerts that show while trying to add shortcode for a Gravity form. We have checked the shortcode and it is correct.
Also
•The site does not display correctly for the Internet Explorer 11 browser
•The phone number is not clickable in the Chrome browser on mobile
•Icons show hidden text in Mac Safari desktop such as "Created by Becrisfrom the Noun Project". It does not display this text in other browsers.
• I have not had a reply to this request for four days. We used the Nicepage form, but it will not accept the phone entry that matches the regular expression ^[2-9]d{2}-d{3}-d{4}$
So if the user enters 214-444-5555, for example, it shows "Please match the requested format"
Site is dallasjunkguys.com
Last edited 11 August 2020 by jack281
