Since new update problem with Galleries

cbell
11 Posts
cbell posted this 25 July 2020
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I am using the desktop version of Nice Page and since the new update I just tried to create a new gallery. Chose New Block and then gallery with 3 pics and text above. Most of the time the photo options shown in the screen cap I have attached do not appear. And don't go into a gallery you have previously added because at first they will appear and then when you go back again that gallery will have the same problem.
It's great that Nice Page is adding new options but you can't be afraid to update the software because what previously work doesn't any longer.

I am using the desktop version of Nice Page and since the new update I just tried to create a new gallery. Chose New Block and then gallery with 3 pics and text above. Most of the time the photo options shown in the screen cap I have attached do not appear. And don't go into a gallery you have previously added because at first they will appear and then when you go back again that gallery will have the same problem. It's great that Nice Page is adding new options but you can't be afraid to update the software because what previously work doesn't any longer.
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Lynn
70 Posts
Lynn posted this 25 July 2020

Also since the new update....

It is now more difficult to add and remove cells in the galleries.

All my hyperlinks that I selected as part of some text all turn into buttons!
Update: I just found the settings to change it back to normal text. It confused me there for a moment. :)
Update 2 I can adjust the look of the button to make it look like part of the text, which is fine if it's only one or two words, but if it is a long link or text spanning a few lines, the creation of the hypertext link automatically converts it to a single line which exceeds the width of the page or element. This is very frustrating and I can't seem to find a solution other than reducing the linked text to something which doesn't exceed the formatted width. I prefer the original version. :(

It is nice that you've added an email function to the links, however, adding "mailto:" in front of an email address worked just as well.

When selecting a "Group", sometimes the settings panel on the right comes up blank. I have to change to a different function and back again before the settings appear.

Also since the new update.... It is now more difficult to add and remove cells in the galleries. All my hyperlinks that I selected as part of some text all turn into buttons! **Update:** I just found the settings to change it back to normal text. It confused me there for a moment. :) **Update 2** I can adjust the look of the button to make it look like part of the text, which is fine if it's only one or two words, but if it is a long link or text spanning a few lines, the creation of the hypertext link automatically converts it to a single line which exceeds the width of the page or element. This is very frustrating and I can't seem to find a solution other than reducing the linked text to something which doesn't exceed the formatted width. I prefer the original version. :( It is nice that you've added an email function to the links, however, adding "mailto:" in front of an email address worked just as well. When selecting a "Group", sometimes the settings panel on the right comes up blank. I have to change to a different function and back again before the settings appear.

Last edited 28 July 2020 by Lynn

Support Team
Support Team posted this 28 July 2020

Hi Connie,

I see a problem with Gallery control and I have asked our developers to investigate it. we will let you know when we receive any news from them.

This is very frustrating and I can't seem to find a solution other
than reducing the linked text to something which doesn't exceed the
formatted width. I prefer the original version. :(

Yes, this is behavior is correct at this moment. But I have transferred your comment and wish to our managers.

When selecting a "Group", sometimes the settings panel on the right
comes up blank. I have to change to a different function and back
again before the settings appear.

I don't see the problem on my side. Could you please provide a few screenshots that will demonstrate it.

It is now more difficult to add and remove cells in the galleries.

Сould you explain in more details what the difficulty is at this moment

Thanks.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Connie, I see a problem with Gallery control and I have asked our developers to investigate it. we will let you know when we receive any news from them. > This is very frustrating and I can't seem to find a solution other > than reducing the linked text to something which doesn't exceed the > formatted width. I prefer the original version. :( Yes, this is behavior is correct at this moment. But I have transferred your comment and wish to our managers. > When selecting a "Group", sometimes the settings panel on the right > comes up blank. I have to change to a different function and back > again before the settings appear. I don't see the problem on my side. Could you please provide a few screenshots that will demonstrate it. > It is now more difficult to add and remove cells in the galleries. Сould you explain in more details what the difficulty is at this moment Thanks. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 28 July 2020 by Support Team

cbell
11 Posts
cbell posted this 28 July 2020

Hi Connie,

I see a problem with Gallery control and I have asked our developers to investigate it. we will let you know when we receive any news from them.

Hi Susanna,
Thank you for submitting the gallery control problem to the developers. The other quoted problems in your reply were not mine so can't help with screen caps or more info on them.
Connie

> Hi Connie, > > I see a problem with Gallery control and I have asked our developers to investigate it. we will let you know when we receive any news from them. > Hi Susanna, Thank you for submitting the gallery control problem to the developers. The other quoted problems in your reply were not mine so can't help with screen caps or more info on them. Connie
Lynn
70 Posts
Lynn posted this 29 July 2020

Hi Susanna

The group problem is intermittent. It happens with some other controls from time to time too. If I manage to catch it again, I'll make a screenshot.

I tested the gallery again with a new block and everything seems fine. I think my issue must be something to do with the fact that I am editing a site made in a previous version as in that one, the " no. of columns" control has disappeared since the last update and the controls that appear in the hover box when a cell is selected don't appear any more so I found it difficult to add or delete cells. It is the site I'm rebuilding due to the corrupted json file. I'm having to re-add most of the images.

I have a few new wishlist suggestions. i will post them on the wishlist thread.

Many thanks.
Lynn

Hi Susanna The group problem is intermittent. It happens with some other controls from time to time too. If I manage to catch it again, I'll make a screenshot. I tested the gallery again with a new block and everything seems fine. I think my issue must be something to do with the fact that I am editing a site made in a previous version as in that one, the " no. of columns" control has disappeared since the last update and the controls that appear in the hover box when a cell is selected don't appear any more so I found it difficult to add or delete cells. It is the site I'm rebuilding due to the corrupted json file. I'm having to re-add most of the images. I have a few new wishlist suggestions. i will post them on the wishlist thread. Many thanks. Lynn
Support Team
Support Team posted this 29 July 2020

Hi,

Lynn, we will wait for your screenshots and for your suggestions. And in case of furhter difficulties with add/remove cells in the Gallery control, please create a separate private case, specify the problem and provide us your Project.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Lynn, we will wait for your screenshots and for your suggestions. And in case of furhter difficulties with add/remove cells in the Gallery control, please create a separate private case, specify the problem and provide us your Project. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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