Attached files server downtime

whdmike
56 Posts
whdmike posted this 16 October 2018
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I am noticing that attached files are very often not available due to "Server not found". Please support fix that!

I am noticing that attached files are very often not available due to "Server not found". Please support fix that!
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Support Team
Support Team posted this 16 October 2018

Hi Miran,

Could you please upload your problem file to some cloud hosting and provide us with the download link so we could see if the issue is caused by the specific file.
If you have problems with the already uploaded files, please let us know which one and also upload it to the cloud and provide a link.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Miran, Could you please upload your problem file to some cloud hosting and provide us with the download link so we could see if the issue is caused by the specific file. If you have problems with the already uploaded files, please let us know which one and also upload it to the cloud and provide a link. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
whdmike
56 Posts
whdmike posted this 16 October 2018

Hello Hella
I have problem with the file that you (Olivia) uploaded to answer my question
https://resources.nicepage.com/701/15701/group-example.png

PS. I also went through forum and some other files were also not available ...

Hello Hella I have problem with the file that you (Olivia) uploaded to answer my question https://resources.nicepage.com/701/15701/group-example.png PS. I also went through forum and some other files were also not available ...
Support Team
Support Team posted this 16 October 2018

Hi Miran,

Please try to open the attachment again and press F12, navigate to the Console tab and copy an error message. Then also open the Network tab and reload the attachment and provide a screen shot of the results from the Network tab.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Miran, Please try to open the attachment again and press F12, navigate to the Console tab and copy an error message. Then also open the Network tab and reload the attachment and provide a screen shot of the results from the Network tab. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
whdmike
56 Posts
whdmike posted this 16 October 2018

Hi, now I am very busy - if you want I can post you Prtscr to your FB messenger, ok?

I posted them to your FB page https://www.facebook.com/nicepageapp via message

Hi, now I am very busy - if you want I can post you Prtscr to your FB messenger, ok? I posted them to your FB page https://www.facebook.com/nicepageapp via message

Last edited 16 October 2018 by whdmike

Support Team
Support Team posted this 16 October 2018

Hi Miran,

Please check the links when you have time. Maybe it will be working fine later.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Miran, Please check the links when you have time. Maybe it will be working fine later. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 16 October 2018

Hi Miran,

I see your screen shots in Facebook, thanks. Please also let us know what browser you are using.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Miran, I see your screen shots in Facebook, thanks. Please also let us know what browser you are using. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
whdmike
56 Posts
whdmike posted this 25 October 2018

Firefox and Chrome (comodo Dragon)

Firefox and Chrome (comodo Dragon)
Support Team
Support Team posted this 09 November 2018

Hi Miran,

I'm terribly sorry for the delay. I have found your case not responded in our grid. Please let me know if you still have issues with the attachments.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Miran, I'm terribly sorry for the delay. I have found your case not responded in our grid. Please let me know if you still have issues with the attachments. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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