(URGENT) I can't import project into nicepage

Base on your video, it looks like there is already one site called Site1 - delete that site1 and see if the import button appears.

I played around with one site on the free version, but I never tested the import function before I paid for the personal plan.

Otherwise I hope support helps you soon.

Hi,

With the free version it is allowed to have one site only. The application always has one demo site in it that you can edit. But you won't be able to import the new project as there is one site that already exists. You need to have the license to be able to have unlimited sites in the application.

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Sincerely,
Hella
Nicepage Support Team

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Hi, thanks for responding
When I try to delete the default blank website “Site1”, there is a pop-up for models and themes that I can’t remove, so I can’t choose the “Import project” option. (that’s what I’m trying to do on the video)
I tried to delete Site1 and restart the app but the pop up is still here...

Last edited 14 July 2020 by fafamnkaa1064

Hi,

sorry for being a little annoying with that but, I'm still having this problem and I need to change something on my website.
I can't select the "import project" option because of the pop-up that appears as soon as I delete the site, and I can't leave it because of the free version.

what should I do?

Hello,

STARTER(FREE) Plan allows creating only 1 site, so you can not import the second site.

We have a temporary added to your account business license, so you can try import your project and then delete an empty site

In future updates, we will fix the import process to allow override existing site.

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Sincerely,
Alex
Nicepage Support Team

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Thanks for helping me! But there is one other problem (this one is my fault) I tried to drop the files but without success, I need the nicepage project format and I only got the exported files. The project file is not on my computer at the moment.
You can cancel the business account, I'll wait for the update or ask for help later this month.

(again sorry for my bad english)

Hi,

Ok. We disabled this temp subscription.
Please let us know if you need our further assistance.

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Sincerely,
Olivia
Nicepage Support Team

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Hi,

Our developers have already added the ability to delete the last site (2.22 version). Please try and let us know if you have any furhter questions.

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Sincerely,
Susanna I.
Nicepage Support Team

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Hello, when i use nicepage desktop i can't import website, this give me only option import website what i can do ?

When i open project in nice page desktop say error run f5 whati can do ?

Hi, maccarone,

Could you please create a separate private topic with attaching a few screenshots demonstrating your issue?
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Sincerely,
Paul C.
Nicepage Support Team

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