The Subscription Model is Confusing

shane53
124 Posts
shane53 posted this 01 July 2020
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I've tried asking this question before but didn't get a good answer.

What happens when your subscription runs out? I'm assuming you can still use the software on your computer, but what about sites that have the plugin installed? Does that mean you can't edit these sites anymore with the plugin? I would expect you can't use the clip-art service anymore, but what about the pre-created sections?

More specifically, if you buy the ultimate subscription and create 14 sites for clients for example, what happens to those sites when your subscription runs out? What happens if after that year you go back to the pro version but you have over 10 client sites.

Thanks.

It's all very confusing.

I've tried asking this question before but didn't get a good answer. What happens when your subscription runs out? I'm assuming you can still use the software on your computer, but what about sites that have the plugin installed? Does that mean you can't edit these sites anymore with the plugin? I would expect you can't use the clip-art service anymore, but what about the pre-created sections? More specifically, if you buy the ultimate subscription and create 14 sites for clients for example, what happens to those sites when your subscription runs out? What happens if after that year you go back to the pro version but you have over 10 client sites. Thanks. It's all very confusing.
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Support Team
Support Team posted this 01 July 2020

Hi Shane,

The license is for the lifetime. You can use the current version you have as long as you wish. To be able to use the new updates you will need to extend the free update period (with the initial purchase you get one year of free updates). So if you do not extend the license, you can use your current version of the plug-in on the sites as well, just do not update the plug-in. The same is for the client licenses, as long as the plug-in version is the one that is included in your license, it can be used without purchasing the free updates. But if you have 14 clients and you downgrade to Pro with 10 clients, you will need to remove 4 of them from your license and they won;t be able to use the plug-in on the site.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Shane, The license is for the lifetime. You can use the current version you have as long as you wish. To be able to use the new updates you will need to extend the free update period (with the initial purchase you get one year of free updates). So if you do not extend the license, you can use your current version of the plug-in on the sites as well, just do not update the plug-in. The same is for the client licenses, as long as the plug-in version is the one that is included in your license, it can be used without purchasing the free updates. But if you have 14 clients and you downgrade to Pro with 10 clients, you will need to remove 4 of them from your license and they won;t be able to use the plug-in on the site. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
shane53
124 Posts
shane53 posted this 02 July 2020

Thanks Hella.

Thanks Hella.
Support Team
Support Team posted this 03 July 2020

Hi Shane,

You are welcome. Please let me know if you need any other information.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Shane, You are welcome. Please let me know if you need any other information. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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