Keeps asking for premium license

Good morning Nice Page.
I am extremely stressed with this problem, because I need to modify something on my website and I am not getting it due to this problem that I have been trying to solve with you for days.
No matter what email I log in and ask for a premium license so I can do any payment.
Please check my license to see what's going on so that I don't have any more financial losses due to the lack of information I must put on my website and I can't because of this problem with NICE PAGE