My Slider runs each image twice in small devices

Hi,

Please provide a link to the page where we could see the issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

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This is the link: www.rtvcanal.com
Thanks for your help.

Do you mean this slider-behavior on the ipad?

Yes. Exactly that! And it does the same on iPhone! What`s that? How can we fix it?

Hi,

We see the issue and our developers will investigate it. We will let you know when we receive any news from them.
Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Ok, Sussana. Thanks for your message. I'll be waiting.

Best.

Hi,

Hi Stuart,

Our developers have fixed this issue and the fix will be available in one of the upcoming updates. Meanwhile, please try to add the following custom code under Site (Page) Settings >> General tab:

.u-carousel-item { 
       transform: translate3d(0, 0, 0); 
       }

This should help.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 29 June 2020 by Support Team

Thanks for your message. Unfortunately, I don't have any place to insert this code. My General tab only shows a blank space to put a section or page name.
But I can put this code directly in html file on my host, if you explain me where it have to be.

Thanks.

Sorry, my mistake. Site Settings (or Page Settings) >> CSS tab, not the General tab:

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Ok, done!
Though it is not a carousel behavior properly, as a temporary solution it works fine. Thanks!

Nevertheless, I'll be waiting for the next update.

Best!

Hello, again... I finally updated Nicepage after a long time and changed the slider but now I see another thing that look a little strange. Now there is no carousel behavior at all... unless for the last slide and I really don't understand this. I switched the order of slides but it is always the last slide that makes a carousel movement. while all the others don't. Is this another bug? Thanks.

You may take a look on this link: https://www.rtvcanal.com

Hi,

Could you please create a private case and provide your Nicepage Desktop website exported as a Project. We will check the problem.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Also, please make sure, that you have deleted the provided above custom CSS under Site Settings >>CSS tab

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

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Thanks for your reply. I've updated Nicepage so the custom CSS provided formerly no longer exists in the site. Additionally, I need to know how can I create a private case. Thanks again.

To create a private case just choose Is Private here https://nicepage.com/Forum/Topic/Create:

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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got it, thanks!

I've just tried to export the project but I can't because this software version is not premium.

By default, your sites are saved on the local disk in the documents/nicepage folder, and you can change this location under the "Profile" - > "Preference":

Please open the folder with your Projects on the computer, find this problem Project, zip files of this project (create .zip file), and provide this file with us.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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I've just sent it. Thanks.